Alison Sanzone Email and Phone Number

At Advance Velocity, we consult with your business to help you build the processes and tools necessary to help you operate more efficiently, accelerate growth, and achieve scale.

Collaborated with Senior Leadership Team to implement operational improvements targeted at increasing the efficiency and throughput of the Professional Services Delivery Team. Served as a strategic Product Manager for proprietary Professional Services Automation system, advising on product roadmap, feature development, and facilitating user acceptance testing.

Initiated the creation of and oversaw a unified Operations organization. This merged the disciplines of Manufacturing, Order Management, Logistics & Fulfillment, Procurement and S&OP under a single umbrella. Operated as a strategic member of the company leadership team, bringing alignment and efficiency to formerly disparate entities, and acted as a thought leader and SME for all operational initiatives.

Built and managed the Sales Operations team, working directly with the heads of Sales and Operations to provide support to the sales team in all facets of business – from client setup and engagement to client management and retention. As an early employee of a start-up, demonstrated the scrappiness, flexibility, and autonomy necessary to see a business achieve double digit year over year growth.

Responsible for presenting a unified view of the health and state of the professional services business from a financial, process, organizational structure and staffing perspective. Provided regular business insight reporting to executive management. Participated in growth planning, acted as key account advisor and operated as escalation point of contact.

Ran the day-to-day operations of a 100+ person delivery team, including resource management, project tracking system management, financial tracking, hiring and staffing decisions, and sales pipeline review. Established and documented new processes for all phases of project management lifecycle, including development of custom financial tracking dashboard.

I joined Forge to work with the Director of Digital on all digital engagements, providing strategic guidance as well as managing the production efforts for several websites, iPad applications, and display campaigns. In addition, I created training, best practices, and process documentation to aid in building the digital team at Forge.

At D50, I worked to provide a new level of planning and organization on a large-scale content delivery initiative for their largest account. In conjunction, I collaborated with the Delivery Lead to establish new processes and roll out the use of WorkFront (formerly AtTask) across the agency.

Worked to develop and maintain digital experiences for the company’s largest client, including integrated marketing campaigns, microsites, online media, promotional videos, and social media planning and activation. Acted as member of the Client Leadership team, tasked with issue resolution and escalation, with a focus on client satisfaction and profitability. Enhanced the role of Project Management in the organization by creating a detailed resource-level scoping document and spearheading a new method for creating comprehensive scopes of work.

Managed the workflow of all digital initiatives for BMO Harris Bank. Provided digital thought leadership and brought engaging creative ideas to the client while managing the delivery team. Partnered with the digital media agency to track campaign metrics and advised the client on best practices.

After spending 10 months as an Account Manager and Interactive Producer at Genuine, I was presented with the challenge of reorganizing the workflow of the fast-growing agency. In response, I created the Operations Manager role. While performing this role, I also maintained many Account Management duties with certain clients.As the Operations Manager, I developed and rolled-out a resource planning system and process to manage the scheduling of a 45- person team of designers, developers, and production resources. While maintaing the day-to-day schedule and flow of work through the agency, I also handled all AP responsibilities, worked with team leads to recruit and staff necessary resources, and provided oversight on the memorialization of Genuine's process.

As a Senior Account Manager, I was responsible for the execution and delivery of both internal and external interactive projects, as well as developing and maintaining client relationships.