Alison Silverman Email & Phone Number

Philadelphia, Pa, Us

United States

Manage museum store, interact with museum visitors and museum team. Carefully review all merchandise for sale, develop new products, including designing new items. Research vendors to find the best pricing and products, phase out poor sellers, advertise store specials. Conduct inventories, keep detailed records of invoices and store expenses. Continually improve store merchandise layout and displays for maximum visitor sales. Train and hire part time staff, work with store management and associates on improved selling techniques, including utilizing their suggestions. Work with RRMPa board of directors, museum executive director, events programmer, museum marketing manager and all museum employees and volunteers. Ensuring that the museum store is the best in guest service, cleanliness and merchandise so when visitors have a great day at the museum we continue their outstanding experience.

United States

Artist and designer of marionettes, puppets, mohair teddy bears, optical toys and kaleidoscopes. Plus, a carefully curated selection of unique, antique and vintage toys sure to delight kids at heart and children of all ages. Available at craft shows and Ebay.

Greater Philadelphia Area

501(c)3 nonprofit charity mobile film organization and archive that brings the magic of the movies to underserved communities, nonmobile patrons, presents repertory classics, childrens favorites, current films, niche indie films, grindhouse, cult and oddities, moderates film and discussion groups. Presents films at low income senior facilities, community recreation centers, houses of worship, libraries, schools, art galleries, social clubs and bars and outdoor screenings in community parks and squares. Parners with multiple independent film, art and entertainment organizations for events. oversees and designs promotional material for physical posters and flyers and social media and websites. Handles logistics and crowd control with venue sites. Recipient of three grants for film programs for free screenings in public parks and an after school workshop for students to learn the history of optical toys and how to make them. In addition, will rent services and equipment for private events, festivals, community events and corporate functions

Wilmington, Delaware

Responsible for interviewing, hiring, training and coaching staff in exceptional guest services, suggestive and upselling of concessions. Conducts concession inventories, audits of the concession stand and bar. Ordering supplies and stock. Performing minor cosmetic repairs to the facility. Handling community relations and promoting special film events to local schools, houses of worship and museums. Responsible for daily paperwork and depositing of revenue. Resolved patron questions, suggestions, complaints immediately in person, by telephone or email.

Cranford And Rialto Theatres

Responsible for all hiring, training and coaching of staff and new mgmt. Worked closely with Cranford Township on their weekly film series by programming and promoting the specfic films. Implemented creative film promotions and fun take home souvenirs of select adult and children's films that were branded with theatre names and information and promoted on our facebook pages. Upgraded concession selections geared towards theatres' demographic. Increased per capita by 30%. Surpassed all goals for loyality program memberships. Scored 95% and above on mystery shoppers reports and circuit audits. Did cosmetic upgrades and small repairs to facilities. Handled logistics for special events and crowd control. Developed program of exhibition of local artists works in the lobby of the Cranford Theatre.

Grant Plaza 9 Philadelphia, Pa.

Responsible for operation of facility on my shifts. Conducted nightly inventories and full weekly inventories of concession stock, supplies, beer and wine and janitorial supplies. As Food and Beverage Manager, Regal Entertainment had the theatre's liquor license in my name. Required to take and pass classes for bar owners from the Pa. LCB. Reorganized storage rooms, freezers and refrigerators to keep facility in compliance with Phila. Board of Health and Pennsylvania Liquor Control Board guidelines. By conducting through inventories and carefully monitored spoilage and loss prevention, reduced shortages to under 1% on a concession stand and bar that grossed over 3 million dollars a year with a 4 dollar per capita. Ordered concession and cleaning supplies. Oversaw and assisted with training and motivating of staff to help achieve high levels on mystery shoppers reports and audits.

Philadelphia, Pennsylvania

Responsible for office paperwork including documenting Board Meeting Minutes, updating member database, inventory and ordering of alcohol. Performed cosmetic work to bldg including cleaning facility, painting and small repairs. Barbacking for special events. Thursday night hostess and part time bar manager. Kept kitchen and food serving area clean and in guidelines with the board of health. Assisted with meeting and showing bar and ballroom to perspective customers who were interested in renting the venue for parties, weddings, concerts and fundraisers, responded to emails and handled logistics with rental events .

Montgomery County, Pennsylvania, United States

Programmed, Introduced and lead post film screening discussions for a summer documentary film series.

Newtown, Pennsylvania, United States

General Manager/Programmer. Reopened Theatre after year long closure. Supervised digital projection installation. Hired, trained and coached new staff and asst. mgr., hired new film booker and worked closely with him regarding films chosen for regular weekly programming. Programmer/curator of special events including repertory screenings, lectures and comedy concerts. Selected all concession products geared towards regular film screenings and special events. Raised per capita 40%. Researched better janitorial products and kept cost of goods low. Kept Facebook page and Website up to date. Sent weekly emails of upcoming films and special events to our patrons. Developed new multi-tier membership program that was available for patrons to join at the theatre, online through our website by credit card payment or by mail with a check. Sold Theatre branded t-shirts and signed prints at the theatre and online on the theatre's website. Researched and brought in new POS system. Booked parties, private screenings and screenings with local filmmakers and special events. Gave free lectures and showed silent films during Newtown's Open House tour to show guests what films would have run when the theatre began running movies in the early 1900s. Worked closely with Newtown Arts Company during their five theatrical rentals.

Philadelphia, Pennsylvania

Oversaw theater construction working closely with owner of the property and Development Director of ordering concession equipment, custom lobby and restroom fixtures and outdoor poster cases. Interviewed, hired, trained and coached all management and service staff. Oversaw installation of digital and 35mm projection equipment. Selected and priced all concession goods and janitorial products. Kept cost of goods in line and steadily raised per capita by introducing speciality concession products to tie in with films and screenings. Ran day to day operations.

Jenkintown, Pa.

Ran day to day operations of theatre. Including running and troubleshooting any issues with 35mm projectors.Programmed special film events including popular sing along series. Gave film booker suggestions for weekly films. Revamped concession selections and pricing. Raised per capita from 1.20 to 3.00 on average. Sought out new vendors for better selections and lower cost of goods. Hired, trained, coached and scheduled all paid service staff and team of volunteers. Did community outreach to get our events promoted. Had a space at the Jenkintown Festival of the Arts selling fresh popcorn, theater merchandise and memberships. Kept membership database up to date and increased membership by training and coaching staff in suggestive selling. In addition, tested offering memberships for a week on Groupon with outstanding results. Sold theater branded t-shirts, baseball caps and movie themed cook books online on the theatre website in addition to selling merchandise at the concession stand. Helped raise necessary funds for the successful digital conversion. Recruited local high school students to volunteer to assist with digital fundraising as their community service . Did all weekly box office paperwork for film booker. Designed lobby signage. Conducted maintenance and cosmetic repairs to building .

Ocean County, Nj

Ran day to day operations of theatre. Interviewed, hired and oversaw training of service staff. Promoted staff to supervisors and assist mgrs and closely trained those team members. Conducted daily and weekly inventories. Through careful inventories had spoilage reduced substantially to under 1% a week and shortages were less than 20 dollars a week on sales that were over 30,000 a week. Ordered concession and janitorial supplies. Kept cost of goods in line. Surpassed all charity fundraising goals raising theatre from 55 in a circuit of 61 theatres to top 5 in fundraising. Surpassed number of new signups in loyality program. Developed staffing budget. Did cosmetic repairs and improvements on facility. Consistantly scored over 97% in mystery shopper/checker reports.

Bryn Mawr, Pa.

As Operations manager, developed hiring guide for managers to use when interviewing service staff. Trained and coached all employees on improved methods of concession stand cleaning, organization and selling products. Set up accounts with various concession, janitorial and DVD/CD vendors for lower cost of goods. Conducted weekly concession inventories. Made contacts with Cartoon Network to obtain prizes for popular children's matinee series. Drew custom coloring sheets for children's matinee series that were branded with BMFIs information. Designed signage for concession stand and box office. Promoted smaller independent films by contacting targeted audience to ensure higher attendance. As Facilities Mgr was responsible for overall repairs and maintenance of building by closely working with contractors, vendors and technicians. In addition, managed theatre 4 shifts a week.

Philadelphia, Pa./Voorhees, Nj

Moved up in the ranks from General Manager of Ritz at the Bourse to Assistant Director of Operations. Developed and wrote company handbook and all staff manuals. Hired and oversaw training of all Philadelphia staff, management and later projectionists. Coached management and team members to aid in their professional growth. Did all staff merit and year reviews and raises. Recommended staff to be promoted to management. Trained those chosen for mgmt training. Revamped the Employee of the Month program. Developed and tested new concession products for each theatre. Raised per capita from 2.00 to 4.00 on average. Oversaw all concession inventories and conducted impromptu audits. Conducted quarterly inventories of each facility. Assisted with determining concession pricing. Developed new paperwork for mgmt and redesigned existing paperwork for better accuracy. Designed all company poster snipes, signage, concession price tags and cafe menu boards. Ran the popular prefilm arts slide (and later digital) presentations of local artists works, art gallery exhibits, museum exhibits plays, musicals, concerts and other cultural events in the area ( both Philadelphia and South New Jersey) working closely with artists, theater groups. etcworked closely with TLA during their festivals to ensure smoothly run events. Handled the running of all Allied Intragrated Screenings. Later booked all Allied press and promotional screenings and screenings for The Promotions Grouppromoted all indie film that had small or no advertising budgets including setting up press screening, promotional screenings, contacting targeted audiences and designing and getting out to community leaders run of engagement passes for these films. Picked and made all intermission playlist music. Ordered all trailers and determined trailer playlists. Worked with all contractors and if needed, did cosmetic repairs.

Philadelphia, Pennsylvania, United States

Sold luxury leather furniture, entertainment units, dining room furniture and art work. Networked with local artists to exhibit their work for sale, adding a powerful community connection to the business. Opened and closed business days and completed all daily paperwork.

Philadelphia, Pennsylvania, United States

Interviewed, hired, trained and coached all service staff and chief of staffs of a team of 100 +. Recommended staff for promotions to chief of staff positions and trained and coached them for their new responsibilities. Conducted weekly payrolls. Responsible for all yearly staff evaluations, the Employee of the Month program and if needed, all disciplinary actions. Developed, created and implemented all film promotions. Assisted with weekly inventories, responsible for the Disney Kiosk. Ran the successful Friday and Saturday midnight film rentals. Was responsible for the daily operations of theatre on my shifts.