Alison Sorbello

Alison Sorbello Email and Phone Number

Portfolio Management | Program Management| Project Management | Change Management @ Focus Professional Services
queensland, australia
Alison Sorbello's Location
Greater Brisbane Area, Australia
Alison Sorbello's Contact Details

Alison Sorbello work email

Alison Sorbello personal email

n/a
About Alison Sorbello

Alison is an established professional with a background of over 16 years in highly successful management of key programs and projects, as well as leading high-performing teams within the financial services industry. She has demonstrated capability in working across multiple business units and driving large-scale strategic business improvement programs.Alison possesses excellent stakeholder engagement skills, and is known for maintaining strong collaborative relationships. Her skills and experience in program and stakeholder management have been instrumental in facilitating the development of direction, scope and benefits for numerous programs and projects across the organisation. Her passion for mentoring and people development ensures cohesive and high performing teams, focused on the achievement of personal, professional and organisational goals. Key capabilities:• Leading People and Teams• Project and Program Management• Business Improvement• Stakeholder and Relationship Management• Strategic Planning & Implementation• Change Management & Communications strategy• Risk Management• Internal ConsultingAlison was a key contributor to Suncorp’s disaster management response during the 2011 Brisbane floods and Cyclone Yasi, responsible for leading and managing the organisation of critical infrastructure support. She served on the Suncorp project team working on a major strategic initiative for the Development of Leadership Canvas for Frontline Business and Executive Leader profiles. Alison was also the Australian Project Manager for an exciting joint initiative between Suncorp and San Francisco based company Trov, developing a transformational, on-demand insurance product for single items managed through an app.

Alison Sorbello's Current Company Details
Focus Professional Services

Focus Professional Services

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Portfolio Management | Program Management| Project Management | Change Management
queensland, australia
Website:
focus-ps.com.au
Employees:
33
Alison Sorbello Work Experience Details
  • Focus Professional Services
    Consultant
    Focus Professional Services Dec 2021 - Present
    Brisbane, Queensland, Australia
  • Allianz
    Project Integration Manager
    Allianz Aug 2020 - Oct 2021
    Brisbane, Queensland, Australia
  • Hd It
    Consultant
    Hd It May 2020 - Aug 2020
  • Focus Professional Services
    Consultant
    Focus Professional Services Jan 2020 - Aug 2020
  • Suncorp Group
    Executive Manager, Customer Marketplace Program Management Office
    Suncorp Group Feb 2018 - Oct 2019
    Brisbane, Australia
    • Support the Customer Marketplace project portfolio through project governance, financial and portfolio management, and system testing.• Guide division investment decisions to support the organisational strategic direction, supporting the identification, establishment and tracking of benefits across the portfolio.• Centralised management of the portfolio financials, benefits and risks.• Develop and implement effective resource management plans, supporting the rapidly changing portfolio priorities and requirements.
  • Suncorp Group
    Program Manager
    Suncorp Group Jul 2017 - Jan 2018
    Brisbane, Australia
    • Plan, direct and support the Project Managers to lead the development and implementation of two key projects within the Supply Chain Optimisation stream, to satisfy business strategies and objectives.• Accountable for ensuring the Stream delivers the benefits profile, within budget and on schedule, adhering to the Project Governance Framework.• Build strong relationships with existing and potential vendors, and develop a network of stakeholder relationships across the organisation, promoting engagement of the Supply Chain Optimisation stream.• Identify and manage key dependencies, issues and risks across the Stream, and develop appropriate mitigants and strategies.
  • Suncorp Group
    Program Delivery Manager
    Suncorp Group Jun 2016 - Jun 2017
    Brisbane, Australia
    • Provide direction and leadership across the Claims program of work to ensure delivery of projects and associated benefits, within budget and on schedule. • Develop and implement effective resource management plans, supporting the rapidly changing portfolio priorities and requirements. • Build and manage strong relationships across the organisation, to ensure engagement and support of the program, driving successful delivery.• Attract, coach, develop and manage diverse, flexible and distributed teams in an inclusive way, while showing genuine care in managing an environment of safety and wellbeing.• Articulate clear links between the team’s goals and strategy to provide meaning and purpose to tasks, with clear objectives and targets.
  • Suncorp Group
    Senior Project Manager
    Suncorp Group Oct 2014 - May 2016
    Brisbane, Australia
    • Plan, direct and lead the development and implementation of one or more initiatives to satisfy business strategies and objectives.• Ensure projects are delivered on schedule and within budget, adhering to the Project Governance Framework.• Attainment of best practice performance of all key elements of project management.• Provide mentoring to others in the core competencies of project management.• Actively participate in strategy discussions, planning forums and contributed to continuous improvement of governance frameworks and project capability.
  • Suncorp
    Manager, Techical, Program And Change
    Suncorp Jun 2010 - Oct 2014
    Brisbane, Australia
    • Lead a department encompassing Program and Change and Technical Support teams, across Queensland, Victoria and NSW. • Support the Executive Manager, and represent the department on key projects, initiatives and forums.• Liaise closely and develop strong relationships with managers across multiple business units, to ensure alignment of processes, streamlining of work allocation and identification of continuous improvement opportunities. • Build a culture of continuous improvement, promoting opportunities for change within systems and processes, monitoring and reporting on progress against targets and quality measures.• Design strategies and frameworks aligned to implementing change and minimising barriers impacting the achievement of positive change.
  • Suncorp
    Program Communications And Change Coordinator
    Suncorp Feb 2008 - Jun 2010
    Brisbane, Australia
    • Provided consultancy advice and support to the Project Managers and Program Director.• Planned and scoped change management requirements, including defining stakeholders, as well as developing change strategies and plans and change programs.• Provided support and advice regarding people-based risks, opportunities, threats and system improvements.• Developed a Communications Strategy & Plan, as well as the creation and implementation of all identified activities and communications events.• Lead and managed a team of Change Specialists and Training Leads for each project, in order to closely align the change and training streams.
  • Suncorp
    Program Leader
    Suncorp Oct 2006 - Mar 2008
    Brisbane, Australia
    • Lead process improvement for enhancing the customer experience and developed and implemented call centre initiatives.• Developed change programs and coordinated all change and communication activities.• Designed and developed training materials, including facilitator and participant guides.• Coordinated training logistics, including location, schedules, trainers and materials.
  • Suncorp Group
    Leader, Product, System And Support
    Suncorp Group Sep 2001 - Oct 2006
    Brisbane, Australia
    • Managed and developed a team of Product and System Support Officers to coach, train and develop Insurance Consultants to set and exceed individual and business goals.• Designed and implemented various projects and initiatives to improve processes and procedures across the Suncorp Service department.• Managed the Customer Relations Unit to effectively respond to customer complaints and compliments; also identified and implemented continuous improvement initiatives across the Sales, Service and Claims departments.• Seconded out to various communications and change management projects.• Long and short term strategic planning for departmental and business growth through setting objectives and goals enabling ongoing business success.
  • Allianz Insurance
    Team Leader
    Allianz Insurance Mar 1998 - Sep 2001
    Brisbane, Australia
    • Managed a team of Consultants to achieve and exceed business targets.• Implemented coaching and development plans for Consultants in soft skills, product knowledge, processes and procedural requirements.• Strategic planning for new business growth and planned and managed change processes across the team and Call Centre.• Established trends in performance results, in order to identify opportunities for improvement.• Recruitment of new employees within the Call Centre.

Alison Sorbello Skills

Change Management Cross Functional Team Leadership Management It Management Stakeholder Management Business Process Improvement Business Analysis Project Delivery Insurance E Commerce Stakeholder Engagement Risk Management Team Management Sdlc Team Leadership Leadership Governance Process Improvement Call Centers Analysis Portfolio Management Strategy Itil Project Portfolio Management

Alison Sorbello Education Details

Frequently Asked Questions about Alison Sorbello

What company does Alison Sorbello work for?

Alison Sorbello works for Focus Professional Services

What is Alison Sorbello's role at the current company?

Alison Sorbello's current role is Portfolio Management | Program Management| Project Management | Change Management.

What is Alison Sorbello's email address?

Alison Sorbello's email address is al****@****.com.au

What schools did Alison Sorbello attend?

Alison Sorbello attended Australian Institute Of Business.

What are some of Alison Sorbello's interests?

Alison Sorbello has interest in Human Rights, Animal Welfare, Poverty Alleviation, Health.

What skills is Alison Sorbello known for?

Alison Sorbello has skills like Change Management, Cross Functional Team Leadership, Management, It Management, Stakeholder Management, Business Process Improvement, Business Analysis, Project Delivery, Insurance, E Commerce, Stakeholder Engagement, Risk Management.

Who are Alison Sorbello's colleagues?

Alison Sorbello's colleagues are Alex Moore, Daniel Wilkins, André Dreyer, Lauwren Loveridge-Bell, Alex Stockwell, Jeremy Morkos, Holly Attwood.

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