Alison Stamp Email & Phone Number

Bedlington, Gb

Newcastle Upon Tyne, United Kingdom

Working for the NYA/ vinspired partnership to deliver NCS.Ensuring all data held on Salesforce is accurate and complete. Creating reports and dashboards in Salesforce to track data quality, compliance and performance.Creating offline reports to link data sets. Assisting local delivery partners with Salesforce data requirements and development of appropriate dashboards. Creating end of programme analysis of programme performance.

Newcastle Upon Tyne, United Kingdom

MB&G Insurance deal with a wide variety of Motor and Household insurance clients as a third-party claims administrator but also sell and administer their own products. Working as part of a small MI / Reporting team I am responsible for all reporting requirements both scheduled and Ad-hoc, from Underwriters, Brokers, Insurance Providers as well as internal clients such management, finance, operations etc. Working as part of a small MI / Reporting team I am responsible for all reporting requirements both scheduled and Ad-hoc, from Underwriters, Brokers, Insurance Providers as well as internal clients such management, finance, operations etc. Key Tasks includedProduce all MI reports for the businessDevelop and Maintain various Bordereau requirements for stakeholdersProvide analysis for claims trends and costsDeveloping internal operations reportsContinuous reporting development and improvement of all rolling MI reports for stakeholders.Interpreting client requests for data analysis and producing accurate and relevant reportsKey AchievementsTransforming manual reports into to an automated and validated report system. Training and mentoring a peer colleague in order to create a reporting team.

Newcastle Upon Tyne, United Kingdom

Employee Data Care Analysis Project. Validation and analysis of reports from the IBM Zendesk system to help drive process improvement and customer service satisfaction by identifying areas for improvement and gaps in information. In depth analysis of findings to identify common problems and solutionsPresenting findings to senior management.Holding employee feedback interviews to follow up on Customer Service Centre survey results.

Cobalt Business Park, Newcastle

Responsible for coordinating approval and sign off meetings for Onshore bid process

Cobalt Business Park

Marketing Support Activities division (Finance and Accounting). Raising Internal Order numbers for Europe, India, Asia, Middle East & Africa. Validating information and loading into SAP. Creating validation files. Running, formatting and distributing daily reports for unallocated payments. Accounts Receivable – FBNL & UK Claims Teams. Handling incoming customer claims via email and post. Matching debit and credit notes to accounts, reconciling with account deductions. Working on major accounts including Boots and Morrison's. Assisting with seeking proof of delivery from couriers.

Newcastle Upon Tyne, United Kingdom

Assistant to the General Manager Collating confidential information, preparing and issuing reports, agendas and actions for the monthly Business Review meetings Updating and preparing PowerPoint presentations for the monthly Management meetings and the bi-annual company communications briefings Taking and producing meeting minutes as required. Organising meetings and diary management.Projects Department Support Responsible for logging Project purchase orders and invoicing using the Visual Enterprise ERP system General project administration including setting up and maintaining project files, updating meeting minutes and action logs, collating project dossiers.  Timesheet entry Updating and issuing department movement lists Assisting the Business Improvement manager in updating business process charts using Nimbus Control

Newcastle Upon Tyne, United Kingdom

Development of an administration role within the Operations Team in order to enhance back line support of a busy sales department by creating, developing, updating and distributing reports; for example sickness, absence and holiday information for teams within the Contracts Management department.

Newcastle Upon Tyne, United Kingdom

As the nominated contact for all IT cost recharging within the Atkins UK Rail business I was responsible for the monitoring and analysing IT charges in order to ensure accuracy and drive the reduction of overhead costs to the company.

York, United Kingdom

PA Duties to Engineering Manager Diary management and travel/accommodation arrangement Communicating with clients on behalf of Manager in a professional manner Screening of, and responding to internal and external communications e-mails, post and telephone calls Typing of correspondence Checking expense claims on behalf of Manager Administering Manager’s expensesProject Support Creating manual and electronic files for projects Recording of meeting minutes, maintaining action logs Updating requirements management database (DOORS) Formatting and binding tender/report documentsAdministration Support to Signalling Team Arranging internal and external meetings Coordinating training for engineers and maintaining training records Coordinating Graduate training plan Arranging travel and accommodation Procurement of office equipment including workwear, specialist supplies, drawing equipment and office stationery  Raising purchase orders using the computer based ordering system (JDE). Maintaining the departmental SharePoint site Timesheet entry, resolving queries, and reporting using the JD Edwards system Creating and maintaining administration files General secretarial supportSupport to Rail IT Managing mobile phone requests, upgrades etc. Download and formatting of Rail billing reports and posting to intranet site

York, United Kingdom

 Checking and batching of expense claims, invoices etc and entering onto CPS finance site Taking and producing the minutes of monthly team meetings. Recording and distributing post

Croydon, United Kingdom

 Working within a call centre environment Monitoring mobile connections error queue Identifying and rectifying errors to ensure a successful connection Answering queries from customers, mobile phone dealers and other departments. Liaising with other mobile phone networks to facilitate customer transfer Data input of new customer records

Epsom, Surrey, Uk

 Staff supervision and rota planning Customer service Dispensing prescriptions Stock control/replenishment Till operation and cash office duties