Alison Tuck Email and Phone Number

Learning & Development Co-Ordinator for the London Office of Ropes & Gray. Providing extensive diary management, appointment scheduling, calendar event organising and booking of multiple training events. Logging attendance for CPD/CLE purposes. Collating and compiling course materials and where necessary placing onto online knowledge management system. Collating and relaying feedback on training sessions. Liaising where appropriate with overseas offices in the sharing of training sesssions. TNA for compilation of a Support Staff Development Programme and implementation of same. Ongoing facilitation of professional skills courses and elective training sessions for trainee solicitors as well as internal trainee training programmes as well as lawyer development programmes in both legal and developmental skills. CPD/CLE management for all lawyers. Working with PSL's in each department to facilitate training sessions for each of their departments. Monitoring and logging of compulsory online compliance training in AML, E&D, OFR, ABC as well as health and safety courses. Involvement in setting up of new training intranet pages which provide a comprehensive guide to all information relating to training at Ropes & Gray. Monitoring and updating the training budget with spends. Booking external courses and diarising for delegates and logging attendance of same. Liaising with external course providers and arranging for them to come in and run training which form part of our develoopment programme of events for lawyers. Booking of external catering for all training lunches held on site.

Managing training requirements including full budgetary control and forecasting, incorporating both London and Hong Kong offices, catering for the training needs of approx 200 members of staff.Upkeep of Legal Departmental Training Programmes, structure, design and implementation of Annual Dispute Resolution Programme of barrister led seminars. Implementation of Annual Trainee Training Programme. Regular TNA for Associates Annual Development Programme. Working closely with overseas colleagues to enable training to be shared. Online research for sourcing external training sessions/training providers. Liaising with external course providers, diarising, arranging payment, creating attendance lists, sending reminders, recording attendance, collating and distributing course materials, booking equipment, rooms, catering, sending out feedback forms, relaying feedback.CPD monitoring and recording of all training to remain SRA/BSB compliant. Ensuring all members of staff undertake compliance/refresher training in Anti Money Laundering, Equality & Diversity and Data Protection and recording of same.Devised and installed a Support Staff Development Programme based upon TNA. Implemented a Coaching Programme for Senior Associates as well as a Women’s Initiative Coaching Programme.

Managing workflow of eight PAs, enrolment and assessment of new PAs, monitoring and managing holiday/absence, ordering of office stationery plus PA function to 2 partners and 2 solicitors.

Working for a partner and two fee earners. Daily diary maintenance, monthly billing, dealing with debtor invoices, audio and written transcription of documentation and correspondence, booking travel and accommodation.

Greeting clients, audio transcription of correspondence, filing, photocopying, arranging meetings and travel arrangements for consultants.