• Conducted new vendor set-up, on-boarding services, and portal services for newly acquired brands• Worked cross-functionally with Merch teams to promote growth, sales and customer loyalty• Managed vendor portfolio for large key international accounts• Resolved warehouse tickets regarding issues with defective products, maintaining 48 hr close-out time• Managed and maintained good vendor relationships by monitoring and quickly resolving issues with purchase orders, and fulfillment• Used metrics to drive improvement in vendor performance, specifically customer shipping expectations and customer satisfaction• Fielded emails from Vendors and Merch teams about process, procedures and general knowledge

• Developed 10+ docs for training and process procedures for the Production Coordinator role• Created and maintained queries/excel sheets for daily/weekly roll ups and analytics • Collaborated with IT to create a new submission form that streamlined process Merch and Studio to improve workflow• Used basic SQL and custom Excel formulas to pull/manipulate MVS Team data points to create reports• Efficiently managed individual and team workload and task completion to ensure deadlines were met• Timelines, and process communicated to Merch to ensure efficiency and accommodating when there is a need• Sent EOD, Weekly and other requested numbers to management • Coordinated with IA, Copy, PHE and Studio Coordinators to ensure timelines were met and addressed any large or off timeline tasks• Added analytics to Weekly DES Team Huddle• Provided knowledge and support to Leadership, MVS Team and Merch about process, procedure, and completion of tasks related to MVS Team

• Responsible for generating high accuracy and high-quality documents based on vendor input• Building, editing, and uploading Excel documents, including using functions and formulas • Ensured item setup within internal system were accurate and not duplicated• Provided administrative support to multiple Merch Teams• Reviewed events for accuracy and compliance• Used internal tool for comparison shopping providing Merch Team with up to date information• Uploaded vendor images to merchandising system• Downloaded vendor images from websites

• Focused on driving growth of Men's department• Mentored new associates in the use of new technology• Managed multiple roles as men's merchandiser, and cashier/sales/stock associate• Provided customers with detailed answers on products specific information and enhancing customer's wardrobe• Communicated Men's apparel priorities to Visual Specialists and Sales Support Associates• Worked with Stock Manager to swiftly and accurately perform all non sales related tasks for Men's products, specifically replenishment, markdowns, restocking, shipment processing and transfers of damaged/defective merchandise• Cashiering

Jewelry:• Increased sale of jewelry from previous year by 17% (2013); +5%(2014)• Improved availability and access of jewelry for customers• Responsible for generating sales by engaging and connecting with each customer individually • Utilized product knowledge to educate and inform customers• Engaged with customers and assessed customer needs to ensure appropriate service is provided• Shipment processing and receiving, replenishment, restocking and adhering to visual standardsMerchandise Presentation/ Visual Merchandising:• Collaborated with visual team to guide and execute all non-apparel merchandise presentation decisions, including seasonal products and sale events• Partnered with the leadership team to make product placement adjustments based on selling, inventory ownership and merchandising reports• Utilized the seasonal Concept Book to create an exciting visual presentation for customers• Assisted visual team to adapt in‐store visual and window display presentations based on unique needs of the store while maintaining the integrity of the brand• Ensured proper organization and maintenance of visual storage area.Sales:• Provided customers with detailed answers on non-apparel items, item locations within store, product specific information and enhancing customer's wardrobe• Communicated non-apparel priorities to Visual Specialists and Sales Support Associates• Improved availability and access of non-apparel items for customers• Multi-tasked daily between cashiering, fitting room support and store recovery

• Effective team member participating in multiple responsibilities - Text verification in multiple languages - Specific level, item and rewards completion• Proactively helped solve problems for developer• Balanced multiple tasks on teams within a limited time constraint• Communicated tasks/problems effectively and concisely with team members, coordinators and developers

• Created and taught grammatical writing and conversational courses for students• Proofread professional documents and promotional materials• Developed promotional campaigns to recruit new students and sell English resources• Coordinated 6 US and Japanese teachers in promotional efforts• Increased enrollment by 10%• Greeted customers and answered phones; English and Japanese • Influenced customers in buying supplementary materials and extra class events• Differentiate AEON and products/methods from competitors to potential students

• Customer services and photo copy projects• Multi-tasking and prioritization of resources• Met deadlines • Communicated information about the quality, value and different styles of copying, faxing and binding services