Alison Wraith Email & Phone Number

• Responsible for managing individual caseload - processing applications from the initial assessment through to completion within required timescales.
• Preparing cases for submission to managers often with a recommendation for a solution or an appropriate course of action.
• Preparing, checking and issuing complex grant offer letters, instructing Conveyancing and payment of grant subsidies and abortive costs, including authorising payments to the appropriate authority level.
• Provide information on the workings of the scheme to a range of external contacts including owner occupiers who are in mortgage arrears.
• Establish and maintain good working relationships with money advisers, social landlords, lenders, trustees, solicitors and surveyors and any other interested parties.
• Ensuring that case records are accurate and up to date with all actions relating to an application.

• Responsible for dealing with general administrative tasks and managing operations relating to the day to day running of the building and reception area. Key Duties/Responsibilities:
• Welcome clients as first point of contact to the office
• Handle and screen telephone calls, directing as required
• Deal with client and colleague enquiries
• Open, arrange, and pass on incoming mail such as faxes, email and post
• Send out-going mail for all teams

• Responsible for delivering new domestic abuse group-work recovery programme for women and children within South Lanarkshire.Key Duties/Responsibilities:
• Liaise and engage with partner agencies across South Lanarkshire to raise awareness about Cedar project.
• Training colleagues from partner agencies to become co-facilitators for Cedar groups.
• Project Delivery - Processing referrals to project; carrying-out assessments of mothers and children; delivering Cedar groups; providing support to children and mothers; operational planning for groups
• Analysis and evaluation of information – working with Cedar Local Advisory Group and National Project to monitor and evaluate the Cedar South Lanarkshire project.
• Managing project budget

• Responsible for planning and co-ordinating support alongside partner agencies to children and their mothers affected by domestic abuse.Key Duties/Responsibilities:
• Provide practical and emotional support to children and Young People
• Advocating on behalf of children and their mothers
• Carrying out risk assessments and working with police and statutory agencies to manage risk for families experiencing domestic abuse
• Collect statistics for service monitoring and evaluation purposes
• Create and maintain database records

Graduate Certificate In Law (Conveyancing), Residential Conveyancing - Paralegal, Pass

Bachelor'S Degree, Social Work

Certificate In Health Studies, Pass