Alison Wraith Email & Phone Number

Responsible for managing individual caseload - processing applications from the initial assessment through to completion within required timescales.•Preparing cases for submission to managers often with a recommendation for a solution or an appropriate course of action.•Preparing, checking and issuing complex grant offer letters, instructing Conveyancing and payment of grant subsidies and abortive costs, including authorising payments to the appropriate authority level.•Provide information on the workings of the scheme to a range of external contacts including owner occupiers who are in mortgage arrears.•Establish and maintain good working relationships with money advisers, social landlords, lenders, trustees, solicitors and surveyors and any other interested parties.•Ensuring that case records are accurate and up to date with all actions relating to an application.•To work with Senior Colleagues and HOSF members to ensure that the HOSF team remains agile and adaptable to respond to wider divisional and departmental needs.

Responsible for dealing with general administrative tasks and managing operations relating to the day to day running of the building and reception area. Key Duties/Responsibilities:•Welcome clients as first point of contact to the office •Handle and screen telephone calls, directing as required•Deal with client and colleague enquiries •Open, arrange, and pass on incoming mail such as faxes, email and post•Send out-going mail for all teams•Create and maintain active files•Respond to general ad-hoc issues arising within the building

Responsible for delivering new domestic abuse group-work recovery programme for women and children within South Lanarkshire.Key Duties/Responsibilities:•Liaise and engage with partner agencies across South Lanarkshire to raise awareness about Cedar project.•Training colleagues from partner agencies to become co-facilitators for Cedar groups.•Project Delivery - Processing referrals to project; carrying-out assessments of mothers and children; delivering Cedar groups; providing support to children and mothers; operational planning for groups •Analysis and evaluation of information – working with Cedar Local Advisory Group and National Project to monitor and evaluate the Cedar South Lanarkshire project.•Managing project budget•Provide documents, reports and information to statutory bodies and courts on behalf of service users•Create and maintain database records •Plan and organize meetings and events

Responsible for planning and co-ordinating support alongside partner agencies to children and their mothers affected by domestic abuse.Key Duties/Responsibilities:•Provide practical and emotional support to children and Young People•Advocating on behalf of children and their mothers•Carrying out risk assessments and working with police and statutory agencies to manage risk for families experiencing domestic abuse•Collect statistics for service monitoring and evaluation purposes•Create and maintain database records•Provide documents, reports and information on behalf of service users•Completing funding applications to enhance core funding in order to further develop service provision

Graduate Certificate In Law (Conveyancing), Residential Conveyancing - Paralegal, Pass

Bachelor'S Degree, Social Work

Certificate In Health Studies, Pass