Alison Wright Email & Phone Number

• Strategic and operational responsibility for efficient and effective delivery and growth of NDIS services (Supported Employment/commercial social enterprise, SIL, Community Day Services, Outreach) within a quality, compliance and risk-based framework• Directed a strategic transformation project delivering an innovative, co-designed and purpose-driven employment service model based on a framework of social inclusion and designed to enhance and extend employment skills, confidence and opportunities and focus business development. • Led the development of strategic, operational and financial business models for two service streams in partnership with CFO, delivering improved and marketable service offerings to assure service growth and financial sustainability; significantly improved accuracy and achievement of revenue forecasts; and a significant uplift in revenue.• Designed an overarching quality governance framework and performance metrics in partnership with Board and management to strengthen fiduciary oversight, embed a culture of quality and safety. and prepare the organisation for changes anticipated from the Disability Royal Commission’s final report.

Melbourne, Australia

• Led the management of Carers Victoria’s state-wide services (family support and referral line, NDIS advisory service, crisis support, short term casework, counselling, education services).• Achieved consistent and coordinated practice, drove quality and safety and delivered improved outcomes for caring families and communities across Victoria.• Initiated an innovation and improvement program to support organisational growth.• Advised on and led practice response to the rollout of reforms and sector change across disability, aged care, mental health, carers, palliative care and family violence sectors. • Demonstrated strong influencing ability and established collaborative connections with a range of services across health and community sectors to deliver a connected and coordinated system for families.

Melbourne, Australia

• Led strategic and operational management of a suite of community- and phone-based services for vulnerable frail older people and people with dementia and their families across the southern metropolitan region of Melbourne.• Led teams of allied health professionals across multiple programs and service sites and developed a strategy to build workforce capability to meet current and future requirements.• Headed the successful transition of affected services to comply with the national Aged Care and Disability reforms. • Improved financial position, secured substantial productivity gains and improved client access and outcomes through rebalancing service mix, restructuring operations and building capability. • Increased service revenue, reach and reputation through collaborative partnerships and development of innovative service models

Melbourne, Australia

Operational oversight of services, staff and budgets across aged and disability services for families with care and support needs.

Melbourne, Australia

Established and managed an after-hours emergency service in partnership with three health networks supporting families with aged care, disability and mental health needs.

Bachelor Of Arts - Ba

Psychology