As a Program Director I manage multiple service delivery projects that focus on data operations to help our customers turn data into actionable information. Within our PMO I leverage our Microsoft365 suite to improve project reporting, cross-functional collaboration and drive operational improvements that deliver customer-recognized excellence.Previously at AWS, I exceeded revenue targets and improved project efficiency by over 20% through strategic subcontract rate negotiations and development of AWS QuickSight dashboards. I built meaningful relationships with partners, streamlined partner resource requests, and enhanced customer satisfaction across AWS Professional Services - Strategic Accounts.With a strong background in financial and operational processes and a commitment to leaving it better than how I found it, I have driven transformative initiatives across organizations of varying scales. As a military veteran, I bring disciplined leadership and foster growth and resilience within teams.
Listed skills include Leadership, Career Management, Air Force, Defense, and 29 others.