- Collaborated with the Instructional Design team to develop, plan, and administer a virtual 20-hour IT Career Prep training program reaching 2000+ learners since its launch in Q2 2023. - Led curriculum development for engaging and informational content and conducted evaluation procedures achieving the highest instructor rating of 4.9 out of 5, garnering a 79% student survey response rate in Q3 2024 – Q1 2024. - Refined learning processes throughout the virtual learning center scaled procedures to 3 physical centers for in-person training in Q3 2023, enhancing operational efficiency and overall company and employment outcomes.- Reviewed and refreshed training materials, content, and programs each quarter to ensure they were consistently updated and aligned with team and company objectives.- Spearheaded and delivered the creation of a training model for 8 new instructors within 6 months of program launch, and continuously conducted needs assessments to enhance team growth and instill confidence.- Achieved a 95% completion rate among graduated learners in Q1 2024, exceeding target metrics, and maintained the highest completion rate among instructors, boosting the team's average over 90%.- Crafted and presented the first Career Services engaging webinar, sparking significant enthusiasm for invigorating content focused on career training within the organization.

- Provided comprehensive career training to 150+ students monthly, nurturing positive working relationships with organizations as a career pipeline for Information Technology, Cyber, and Project Management learners. - Delivered tailored training sessions to adult learners and transitioning military veterans, focusing on job readiness skills utilizing up-to-date research and data-driven insights. - Maintained meticulous and highly confidential documentation and records within Salesforce CRM, ensuring thorough collection, accurate input, and continuous system maintenance to uphold compliance standards.

- Directed a team of 3 professional staff and 15 paraprofessional staff in a multi-tiered department, overseeing over $1M budget to support 230+ recognized student organizations, peer mentor programs, and leadership programs. - Engineered a comprehensive training curriculum with a competency framework for risk management and COVID-19 scenarios, deploying virtual workshops to equip 22 university housing units with robust health mitigation strategies. - Cultivated connections with alumni and key stakeholders, rallying their backing to institute a university-stationed housing fee, supporting fraternity and sorority life with additional staffing resources, yielding $150,000+ annually. - Pioneered and executed engaging peer-led educational sessions for student organizations, aligning assessment and outcomes with the Psychological Sciences faculty research partnership. - Orchestrated strategic planning and assessment for the fraternity and sorority community, while collaborating with the Student Involvement Director to shape departmental vision, execute marking strategies, and rebranding. - Helmed multiple campus talent searches as hiring chair, organized interviews with key external stakeholders, meticulously reviewed resumes, crafted interview questions, and conducted interviews with applicants. - Designed and executed transformative training sessions for retreats and conferences, supported by survey results showing that 95% of students affirmed the training empowered them to excel in their leadership roles.

- Chaired the Program Administrator Collaboration committee and planned professional development workshops for campus professional staff. - Oversaw fraternity and sorority recruitment for 24 chapters and 450+ new members, managed recruitment software, communicated with candidates during the process, and facilitated final selection submissions. - Served as chair for the Cultural Programming Board planning events to encourage campus dialogue on culture, inclusion, and diversity.

- Managed volunteer coordination for career fairs with 4,000+ students in attendance and over 300 employers present. - Provided career advising and coaching regarding job searching, resume reviews, power introductions, and interviews. - Advised Student Union Activities Board with the planning of large campus events, including concerts, comedians, speakers, conferences, and campus traditions with a budget of approximately $250K.

- Served as volunteer coordinator for Latino Youth Day for more than 450 Latino high school students. - Programmed and facilitated campus tradition events such as Court Warming that served more than 3,000 UMKC students. - Managed and scheduled over 1,000 event requests for the campus and provided facility tours and event planning consultations with follow-up meetings for service feedback.