Associate Customer Engineer
Current
Feb 2024 - Present
AeroLeads people directory · profile
Alison Bernardes Email & Phone Number
Associate Customer Engineer
at
Elastic
1 work email found
@avaya.com
1 phone found area 599
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Associate Customer Engineer
Location
Poços De Caldas, Minas Gerais, Brazil
Company size
Who is Alison Bernardes? Overview
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Quick answer
Alison Bernardes is listed as Associate Customer Engineer at Elastic, a with 2060 employees, based in Poços De Caldas, Minas Gerais, Brazil. AeroLeads shows a work email signal at avaya.com, phone signal with area code 599, and a matched LinkedIn profile for Alison Bernardes.
Alison Bernardes previously worked as Software Engineer II at Avaya and Jr Support Engineer at Avaya. Alison Bernardes holds Bacharelado Em Ciência Da Computação from Pontifícia Universidade Católica De Minas Gerais.
Company email context
Email format at Elastic
This section adds company-level context without repeating Alison Bernardes's masked contact details.
{first_initial}{last}@avaya.com
86% confidence
AeroLeads found 1 current-domain work email signal for Alison Bernardes. Compare company email patterns before reaching out.
Profile bio
About Alison Bernardes
IT engineer with 7+ years experience in global companies and 5 more years in general IT activities, delivering outstanding support over chat, phone and emails. Ability to develop and deliver technical plans with extensive problem-solving and effective professional communication skills.
Listed skills include Infrastructure, Roteadores, Routers, Sistemas Operacionais, and 11 others.
Current workplace
Alison Bernardes's current company
Company context helps verify the profile and gives searchers a useful next step.
Elastic
7 roles
Alison Bernardes work experience
A career timeline built from the work history available for this profile.
Software Engineer Ii
Avaya Services - Advanced Applications is a global distributed team responsible for the support and services delivery of the custom solutions from Avaya products portfolio.Main Skills: - Troubleshooting, mainly under pressure. - Meet agreed SLAs. - Work in a fast paced environment with multiple requests. - Adaptability skills to get familiar with applications developed and deployed in a specific customer.Main Activities: - Tier 4 application support to Fortune 500 customers identifying errors in live troubleshooting sessions. - Customer facing for issue resolution and providing detailed RCA for outages. - Acting as a Subject Matter Expert for services requests and escalations. - Collaborative work with Avaya R&D to identify and resolve issues for package solutions. - Acting as a technical consultant for delivery Team for day1 environments.
Jul 2021 - Jan 2024
Sep 2018 - Jun 2021
Apr 2018 - Aug 2018
Information Technology Analyst
Hard Net Informática / Grupo Curimbaba
Technician in charge of end user support and work with IT Administrators on infrastructure field tasks. Part of the Team responsible to replace users machines which we accomplished in a tight schedule.
Apr 2016 - Apr 2018
Analista De Ti
Lotus Sistemas De Segurança
IT resource in a Security Systems company, responsible for internal infrastructure and CCTV settings for customers on their mobile devices. At that time the company lacked some IT expertise when I could contribute developing 2 Java tools, one used to manage service requests and the other specific for consulting customers CCTV settings, that till then were usually lost on papers.
Aug 2014 - Apr 2016
Analista De Ti
Hard Net Informática / Alcoa
Technician in charge of end user support. Joined the company in the middle of the Windows XP to Windows 7 migration, when most of legacy applications were not prepared to newer operating systems. Our Team had a relevant role to inventory those applications and closely work with higher staff to leverage applications in the new operating systems.
Feb 2013 - Jul 2014
Team & coworkers
Colleagues at Elastic
Other employees you can reach at elastic.co. View company contacts for 2060 employees →
PB
Peter Brachwitz
Colleague at ElasticAustria
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MK
Michael Knoeller
Colleague at ElasticMadrid, Community Of Madrid, Spain
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SC
Sophie Carlén
Colleague at ElasticGreater Stockholm Metropolitan Area, Sweden
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SM
Stanley Mark
Colleague at ElasticLagos, Lagos State, Nigeria
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MB
Makwana Bharat
Colleague at ElasticAhmedabad, Gujarat, India
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EA
Emre Atalay
Colleague at ElasticPortland, Oregon Metropolitan Area, United States
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MG
Melisa Gulec
Colleague at ElasticBerlin, Germany
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VR
Viddharth Ratnaparkhe
Colleague at ElasticJalna, Maharashtra, India
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JL
Jean-Louis Leysens
Colleague at ElasticThe Randstad, Netherlands
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OM
Olivia Maquar
Colleague at ElasticAtlanta Metropolitan Area, United States
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Peter Brachwitz
Colleague at ElasticAustria
View →
MK
Michael Knoeller
Colleague at ElasticMadrid, Community Of Madrid, Spain
View →
SC
Sophie Carlén
Colleague at ElasticGreater Stockholm Metropolitan Area, Sweden
View →
SM
Stanley Mark
Colleague at ElasticLagos, Lagos State, Nigeria
View →
MB
Makwana Bharat
Colleague at ElasticAhmedabad, Gujarat, India
View →
EA
Emre Atalay
Colleague at ElasticPortland, Oregon Metropolitan Area, United States
View →
MG
Melisa Gulec
Colleague at ElasticBerlin, Germany
View →
VR
Viddharth Ratnaparkhe
Colleague at ElasticJalna, Maharashtra, India
View →
JL
Jean-Louis Leysens
Colleague at ElasticThe Randstad, Netherlands
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OM
Olivia Maquar
Colleague at ElasticAtlanta Metropolitan Area, United States
View →
2 education records
Alison Bernardes education
Bacharelado Em Ciência Da Computação
Técnico, Information Technology
FAQ
Frequently asked questions about Alison Bernardes
Quick answers generated from the profile data available on this page.
What company does Alison Bernardes work for?
Alison Bernardes works for Elastic.
What is Alison Bernardes's role at Elastic?
Alison Bernardes is listed as Associate Customer Engineer at Elastic.
What is Alison Bernardes's email address?
AeroLeads has found 1 work email signal at @avaya.com for Alison Bernardes at Elastic.
What is Alison Bernardes's phone number?
AeroLeads has found 1 phone signal(s) with area code 599 for Alison Bernardes at Elastic.
Where is Alison Bernardes based?
Alison Bernardes is based in Poços De Caldas, Minas Gerais, Brazil while working with Elastic.
What companies has Alison Bernardes worked for?
Alison Bernardes has worked for Elastic, Avaya, Hard Net Informática / Grupo Curimbaba, Lotus Sistemas De Segurança, and Hard Net Informática / Alcoa.
Who are Alison Bernardes's colleagues at Elastic?
Alison Bernardes's colleagues at Elastic include Peter Brachwitz, Michael Knoeller, Sophie Carlén, Stanley Mark, and Makwana Bharat.
How can I contact Alison Bernardes?
You can use AeroLeads to view verified contact signals for Alison Bernardes at Elastic, including work email, phone, and LinkedIn data when available.
What schools did Alison Bernardes attend?
Alison Bernardes holds Bacharelado Em Ciência Da Computação from Pontifícia Universidade Católica De Minas Gerais.
What skills is Alison Bernardes known for?
Alison Bernardes is listed with skills including Infrastructure, Roteadores, Routers, Sistemas Operacionais, Sql, Windows, Security, and Impressoras.
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