Alison Birch Email and Phone Number
A creative, innovative, and visionary Service Manager with over 30 years’ strategic project and operational transformation management experience. A proactive, passionate, driven people person, with exceptional enthusiasm, working with multidisciplinary cross functional teams, successfully managing, and delivering multi-million pound projects and customer accounts. Key Skills & Attributes:-• Identify and deliver customer needs through analytical data analysis and evidenced research interpretation.• Capability to visualise, roadmap and implement iterative service improvements, achieving strategic objectives.• Ability to prioritise work in a pressurised environment to maximise product/ project improvement value.• Professional stakeholder partnership, communication, customer service and collaborative problem solving.• Proven multi-disciplinary agile programme leadership and professional development support within a team. Education & Training:-• ITIL 4 Foundation Level – IT Service Management (2023).• NHS Project & Change Academy/ Benefits Management/ Managers Passport/ Medical Leadership (2023).• Career & Professional Development - ILM Level 3/ Emotional Intelligence/ Assertiveness/ Change Management/ Coaching Conversations (2023).• Advanced Food & Drink Sales Foundation/ Effective Selling at Trade Shows / Organoleptic training (2012). I am looking for opportunities to utilise my extensive skill set and management experience, where I can add real value and make a difference.I am open to permanent, fixed term or interim opportunities. Skilled in Service Management ; Project Management & Delivery; Product Innovation & NPD; Business Development & International Commercial Sales/ Account Management. Sectors - NHS; Food Manufacturing, Production and Supply Chain.Product Category Experience:- Food to Go – Sandwiches/ Salads; Fresh/ Added Value Fruit & Veg; Meat Snacking; AirlinesRetail NPD Account Responsibility:- Sainsburys, Aldi, Lidl, Morrison’s, Iceland, Boots.Retail NPD Team Management Responsibility :- Marks & Spencer, Waitrose, Tesco Co-opBusiness Development Commercial Responsibility:- Pret, Adelie, Greencore, Pizza Hut, JD WetherspoonsFood Service NPD Responsibility:- Starbucks, Caffe Nero, Compass, Sodexo, Costco, British AirwaysMicrosoft IT literate. Exceptional food professional with a Professional Chef Diploma focused in 706-1/ 706-2 from Westminster Kingsway College.
Royal Cornwall Hospitals Nhs Trust
View- Employees:
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Service Manager - Community Paediatrics And Hiv Services, Royal Cornwall HospitalRoyal Cornwall Hospitals Nhs TrustSaint Day, England, Gb
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Service Manager - Community Paediatrics & Hiv Services, Royal Cornwall HospitalRoyal Cornwall Hospitals Nhs Trust Mar 2024 - PresentTruro, England, United Kingdom -
Service ManagerNhs England Mar 2022 - PresentTruro, England, United Kingdom• Support the Clinical Matron in the operational delivery of Covid Vaccinations/ Health Promotion activity.• Identify clinic locations/ delivery model to maximise uptake, outcomes and optimise service availability.• Implement digital local booking system for Covid 19 and Government Health Promotion appointments.• Ensure critical national health and care goals are achieved, capturing all cohorts/ identified inequalities.• Respond and comply to urgent NHSE/ Government healthcare… Show more • Support the Clinical Matron in the operational delivery of Covid Vaccinations/ Health Promotion activity.• Identify clinic locations/ delivery model to maximise uptake, outcomes and optimise service availability.• Implement digital local booking system for Covid 19 and Government Health Promotion appointments.• Ensure critical national health and care goals are achieved, capturing all cohorts/ identified inequalities.• Respond and comply to urgent NHSE/ Government healthcare requirements, standards, and practices.• Facilitate stakeholder collaboration ensuring policies/ processes/ systems improve operational effectiveness.• Provide patient centric service leadership, ensuring visibility, approachability, and inclusivity.• Manage the vaccination team, responsible for achieving KPI performance metrics, and financial objectives. Show less -
Customer NpdTulip - Danish Crown Sep 2018 - Dec 2019Bodmin - Cornwall• Responsible for retail NPD & Innovation for snacking/ Food 2 Go/ party food – Crica£10m.• Qualitive and quantitative trend inspired range review for Sainsbury’s – 8 new listings for 2020.• Agile management of NPD/ innovation and EPD life-cycle improvement projects from concept, to launch.• Coordinating artwork/ specifications and multi-disciplinary teams to meet customer criteria and deadlines.• Sourcing new materials and innovative packaging solutions through supplier… Show more • Responsible for retail NPD & Innovation for snacking/ Food 2 Go/ party food – Crica£10m.• Qualitive and quantitative trend inspired range review for Sainsbury’s – 8 new listings for 2020.• Agile management of NPD/ innovation and EPD life-cycle improvement projects from concept, to launch.• Coordinating artwork/ specifications and multi-disciplinary teams to meet customer criteria and deadlines.• Sourcing new materials and innovative packaging solutions through supplier partnerships and collaboration. Show less
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Commercial ManagerFalfish Limited Sep 2017 - Jan 2018Redruth, Cornwall, United Kingdom• Trading fresh fish to retail/ wholesale customers across UK/ Europe• Stock control, management, and sourcing• Gap analysis scoping new sectors, opportunities, and innovation • Industry networking/ cold calling to maximise purchase and sales opportunities• Quantifying industry statistics to give a gap analysis of unexplored opportunities -
Regional Sales ManagerBeacon Foods Nov 2011 - 2017• International account management for customer base of 125 and budget of £7.5m.• Multiple industry sectors responsibility from business-to-business to end-user customers.• Customer and stakeholder communication management – commercial, NPD and technical.• Financial project management – customer price reviews; contracts and tender negotiations.• Commercial planning – KPI’s, profit and loss forecasting, budgets, launch critical paths, and capex.• Lean improvements –… Show more • International account management for customer base of 125 and budget of £7.5m.• Multiple industry sectors responsibility from business-to-business to end-user customers.• Customer and stakeholder communication management – commercial, NPD and technical.• Financial project management – customer price reviews; contracts and tender negotiations.• Commercial planning – KPI’s, profit and loss forecasting, budgets, launch critical paths, and capex.• Lean improvements – performance and process management, SKU rationalisation, and customer grading.• Company promotion and marketing – brochure and digital web development, trade shows and exhibitions. Show less -
Head Of InnovationFood Partners Group - Superior Food 2001 - 2011• Responsible for NPD and Business Innovation for retail, coffee shop, corporate and travel.• Leading NPD team – NPD managers, chefs, and technologists - category Circa £150m.• NPD team & agile project management – as per Tulip.• First to market food and packaging innovation across industry sectors.• Competitor and market benchmarking to secure new business opportunities.• Lean business efficiencies and cost reductions – new equipment, technology, and… Show more • Responsible for NPD and Business Innovation for retail, coffee shop, corporate and travel.• Leading NPD team – NPD managers, chefs, and technologists - category Circa £150m.• NPD team & agile project management – as per Tulip.• First to market food and packaging innovation across industry sectors.• Competitor and market benchmarking to secure new business opportunities.• Lean business efficiencies and cost reductions – new equipment, technology, and processes.• Customers outsource project management – menu production, planning, and design. Show less
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Stores SupervisorLsg Sky Chefs 1999 - 2001 -
Materials ControllerBritish Airways 1990 - 1998
Alison Birch Education Details
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Westminster Kingsway College706-1/ 706-2 -
Ranelagh School Bracknell
Frequently Asked Questions about Alison Birch
What company does Alison Birch work for?
Alison Birch works for Royal Cornwall Hospitals Nhs Trust
What is Alison Birch's role at the current company?
Alison Birch's current role is Service Manager - Community Paediatrics and HIV Services, Royal Cornwall Hospital.
What schools did Alison Birch attend?
Alison Birch attended Westminster Kingsway College, Ranelagh School Bracknell.
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