Alison Chen Email & Phone Number

Australia

• Providing exceptional and professional interpreting service between a wide range of people with diverse voices, accents, speaking tempos and personalities.• Providing interpretations of questions, answers, statements, arguments, explanations and other forms of verbal communication.• Interpreting with no additions or omissions and complying with applicable ethics and standards.• Attending training programs to improve professional knowledge and interpretation skills.• Conducting due diligence and familiarisation with special terms required regarding different clients and situations.

Southport, Queensland, Australia

• Provided support and explained the values, mission and policies of the institution.• Provided essential student services, such as admissions, registrations, counselling, issuing CoE and so on, in accordance with the mission and objectives of the institution.• Provided students and parents with clear advice on course choices, tuition fees calculation, welfare arrangement and other enquiries.• Supported and contributed to the creation of ethnic and cultural diversity.• Established and maintained active relationship with parents and education agents.• Used SCHOLAR (operation system) and Excel to run reports on attendance, class rolls, number of enrolments, and future enrolments.• Continually maintained database and paperworks in compliance.• Issued invoice, handled cash payment, and liaised with flywire, WeChatPay, AliPay, RoyalPay payment platforms.• Provided quality customer services and willing to go the "extra mile".

Surfers Paradise, Queensland, Australia

• Conducted research to analyze customers' behavior, including preferences, trends and purchasing habits.• Identified appropriate marketing channels and target customers for campaigns.• Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with customers.• Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.• Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.• Utilized effective communication and active listening skills to create client rapport to grow profitability.

Queensland, Australia

• Perform day to day financial transactions including managing, verifying, classifying, computing, posting and recording accounts receivables and accounts payables data• Prepare department financial statements, using Xero accounting software to generate balance sheet and profit and loss statement• Assist in formulating budgetary and accounting policies where necessary and perform budget variance analysis• Prepare for end of month/ quarterly management reports for presentation to the board of directors• Overview, forecast and monitor cash flow and financial risk • Assist with interim/ yearly AFSL audit• Run payrolls, leave entitlements and superannuation

Queensland, Australia

• Assisted in preparing of financial statement• Practiced in taxation software- Elite, to prepare of tax return for individuals and other entities• Participated in audit assignments• Bookkeeping work and other ad hoc assignments associated• Basic training in accounting platform - Xero

Queensland, Australia

• Assisted in basic accounts payable duties, such as, receiving, processing, verifying and reconciling invoices.• Documented financial transactions by entering account information• Secured financial information by completing data base backups and following internal controls.• Practiced in Accounting software- People Soft

• Performing basic book keeping, cash handling, record maintaining, and invoices generating. • Basic administration duties, such as reception duty, filing, organizing, answering phones, bookings• Preparing reports, memos, letters, customer data, and letters using word processing, spreadsheet, and presentation software.• Marketing, maintaining and expanding social media sources, Chinese market promotion ideas, advertising target customers and basic data analysis• Providing proficiency in consulting courses, giving feedbacks and services

Social marketing idea generation.Planning yearly promotion ideas.Familiarise social media and channels, such as, Facebook, Blog Lovin', and pinterest

- managed and assigned serial numbers to new imported products, and processed and auctioned off-season merchandise- conducted suits with overseas suppliers to verify merchandise amounts and specifications and the accuracy of invoice amounts prior to submitting to the Accounting Department- Processing promotions and marketing

Taipei City, Taiwan

- assisted in handling general administrative affairs- organised client data, created files, and made reports- planned and held art bazaars

Graduate Diploma, Australian Migration Law And Practice

Diploma, Para-Professional Interpreter

Master'S Degree, Accounting

Bachelor Of Business, Marketing

Activities and Societies: Hong Kong and Taiwanese Student Association

High School

In Taiwan