Alison Chen Email & Phone Number

Australia

• Providing exceptional and professional interpreting service between a wide range of people with diverse voices, accents, speaking tempos and personalities.
• Providing interpretations of questions, answers, statements, arguments, explanations and other forms of verbal communication.
• Interpreting with no additions or omissions and complying with applicable ethics and standards.
• Attending training programs to improve professional knowledge and interpretation skills.
• Conducting due diligence and familiarisation with special terms required regarding different clients and situations.

Southport, Queensland, Australia

• Provided support and explained the values, mission and policies of the institution.
• Provided essential student services, such as admissions, registrations, counselling, issuing CoE and so on, in accordance with the mission and objectives of the institution.
• Provided students and parents with clear advice on course choices, tuition fees calculation, welfare arrangement and other enquiries.
• Supported and contributed to the creation of ethnic and cultural diversity.
• Established and maintained active relationship with parents and education agents.
• Used SCHOLAR (operation system) and Excel to run reports on attendance, class rolls, number of enrolments, and future enrolments.

Surfers Paradise, Queensland, Australia

• Conducted research to analyze customers' behavior, including preferences, trends and purchasing habits.
• Identified appropriate marketing channels and target customers for campaigns.
• Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with customers.
• Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
• Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
• Utilized effective communication and active listening skills to create client rapport to grow profitability.

Queensland, Australia

• Perform day to day financial transactions including managing, verifying, classifying, computing, posting and recording accounts receivables and accounts payables data
• Prepare department financial statements, using Xero accounting software to generate balance sheet and profit and loss statement
• Assist in formulating budgetary and accounting policies where necessary and perform budget variance analysis
• Prepare for end of month/ quarterly management reports for presentation to the board of directors
• Overview, forecast and monitor cash flow and financial risk
• Assist with interim/ yearly AFSL audit

Queensland, Australia

• Assisted in preparing of financial statement
• Practiced in taxation software- Elite, to prepare of tax return for individuals and other entities
• Participated in audit assignments
• Bookkeeping work and other ad hoc assignments associated
• Basic training in accounting platform - Xero

Queensland, Australia

• Assisted in basic accounts payable duties, such as, receiving, processing, verifying and reconciling invoices.
• Documented financial transactions by entering account information
• Secured financial information by completing data base backups and following internal controls.
• Practiced in Accounting software- People Soft

• Performing basic book keeping, cash handling, record maintaining, and invoices generating.
• Basic administration duties, such as reception duty, filing, organizing, answering phones, bookings
• Preparing reports, memos, letters, customer data, and letters using word processing, spreadsheet, and presentation software.
• Marketing, maintaining and expanding social media sources, Chinese market promotion ideas, advertising target customers and basic data analysis
• Providing proficiency in consulting courses, giving feedbacks and services

Social marketing idea generation.Planning yearly promotion ideas.Familiarise social media and channels, such as, Facebook, Blog Lovin', and pinterest

- managed and assigned serial numbers to new imported products, and processed and auctioned off-season merchandise- conducted suits with overseas suppliers to verify merchandise amounts and specifications and the accuracy of invoice amounts prior to submitting to the Accounting Department- Processing promotions and marketing

Taipei City, Taiwan

- assisted in handling general administrative affairs- organised client data, created files, and made reports- planned and held art bazaars

Graduate Diploma, Australian Migration Law And Practice

Diploma, Para-Professional Interpreter

Master'S Degree, Accounting

Bachelor Of Business, Marketing

Activities and Societies: Hong Kong and Taiwanese Student Association

High School

In Taiwan