Alison Chen Email & Phone Number

Taipei, Taipei City, Taiwan

Taipei

• Live streamer acquisition and management：1. Outreaching potential individual streamers/influencers and agencies. 2. Motivated and managed streamers/agencies to exceed streaming target. 3. In charge of overall payment accounting & sales reports. • Managing sales and monitor teams of Taiwan region:1. Led sales team to guide contracted streamers and optimize user engagement.2. Ensured to provide a safe and friendly platform by managing monitor team to review users daily activities according to community regulation. 3. Implemented LINE official account as customer service, led CS team to support users & streamers related issues.• Marketing & campaigns planning & execution 1. Organized and executed monthly in-app events & online campaigns to boost revenue. 2. Managed official Instagram account and increased followers from less 200 to over 1K. 3. Assisted to translate and proofread for marketing content and app features.

New Taipei City, Taiwan

• Business development for blockchain solutions and applications of B2B integration.• Sales development of OwlNest (Property Management System) SaaS application for hoteliers.• Content partners development of OwlNews (online news platform).• Project management for government tender projects.

North America/ Taiwan

• Executed cross-business alliances project: Cooperated with LED business unit to set up an automotive production line, introduced top 5 automotive lamp manufacturers as target customers. • North American market analysis and strategic planning: Collected information and analyzed data, and completed key customer transfer project and established logistics network in North America. • Boosted North American business development activities: Initiated and led Technology Exchange Day events. Developing potential customers and submitted quotations of new projects. Managed all activities related to certification of new Mexico plant. Monitored operation of Detroit office.

Guadalajara Area, Mexico

• Evaluated and integrated the total solution for Mexico Plant investment: Including plant location survey, government incentive, human resources, logistics and local supply chain.• Liaison & oversaw project setup progress: External representative to communicate and coordinate with customers, government agencies, contractors and suppliers. Integrated status and info from construction, engineering, quality and finance departments and followed up related affairs internally.• Completed Mexico factory phase 1 construction: Complied with customer’s production plan, completed plant setup 6 months ahead of original 2-year schedule. Saved 10% cost based on investment budget.

Guangzhou, Guangdong, China

Vehicle Lighting System Line of Business• VLS key account management: Oversaw key account P&L performance. Revenue target met over 97%. • New project management: Working with customers on requirements, product design, trial run to mass production. Led project team to determine appropriate project prioritization to meet launch schedule. Developed 4 projects while simultaneously launched 15 products in mass production on schedule. • Annual price negotiation: Integrated and analyzed key account big data and operation performance. Set up next year’s prices and cooperative strategy and strived for bidding qualification of new projects over 25%.

Wuxi, Jiangsu, China

Non-automotive Manufacturing Line of Business• Towel dispenser key account management: from front-end sale to order, coordinated production plan with PC to back-end logistics arrangement. Revenue target met over 95% yearly. • OEM/ODM new product development: led project team, working with customers on product design, trial run to mass production. Launched 3 new products within 18 months. • Coordination of sales revenue analysis review: analyzed cross-business of consumer and automotive electronic products in monthly basis. Led task team improved inventory turnover rate from 15 down to 3 months.

Taipei City, Taiwan

• Managed quotations per request.• Orders and logistics management. • Maintained customer relationship and sales activities in North American & European regions.

Bachelor'S Degree

Associate'S Degree