• Train and supervise two remote-based regional directors, collectively overseeing university relationship management and enrollment in 24 U.S. states• Directly lead relationships with university partners in California, Hawai’i, and Nevada• Participate in enrollment policy review, including admission, financial aid, and diversity and inclusion initiatives• Design and implement training modules for university partners for effective advising• Provide education abroad perspective and critical issue updates for the institute’s marketing and itinerary strategies

• Supported undergraduate study abroad programs in Austria, Czech Republic, Finland, France, Germany, Hungary, Italy, Portugal, and Turkey• Researched and presented plan for diversity support in USD study abroad community• Established diversity trainings for International Center professional staff• Facilitated pre-departure orientations for semester abroad programs and short term faculty-led programs• Developed logistic and budgetary components of faculty-led programs collaboratively with professors• Served as on-site coordinator for faculty-led programs abroad• Supervised a team of five student interns for two years, managing marketing and social media for campus outreach as well as office organization

• Sustained relationships with study abroad / education abroad offices throughout Southern California, Arizona, Nevada, Utah, Idaho, and Montana• Educated prospective students, faculty and staff through outreach efforts • Provided direct support to Part-Time Recruiters and Global Ambassadors• Designed and implemented pre-departure orientation for admitted students • Reviewed applications and support students through the admission and voyage preparation process• Organized information events, such as public Open Ship and academic receptions

• Managed relationships with network providers• Drafted contractual agreements for services rendered to members• Maintained and update records of provider credentials and correspondence

• Corresponded with in-country contacts to finalize logistics of the field programs• Communicated field program information to the shipboard community• Compiled program evaluations and propose field program improvements• Assisted with trip departures at each port-of-call• Led day and overnight excursions for students, faculty, staff and adult learners

• Established a supportive living environment for program staff and participants for programs indicated above• Served as a liaison between Student Activities Office and summer programs• Facilitated positive cultural adjustment for international participants in short term summer programs on campus - summer programs on campus included training sessions for leaders of international high school travel, adult learners in Conflict Transformation workshops, International Education low-residency graduate students, and international high school leadership and diversity training

• Assisted supervisor in restructuring the organization to improve program impact • Co-designed and implemented resident trainings on multicultural communities• Facilitated community organization and activities for residents• Mediated residential conflicts