Alison Estigoy Email & Phone Number

- Supported onsite manager in fulfilling recruiting requirements for UPS warehouses across Ohio, Illinois, and Connecticut.- Scheduled candidates for orientation and facilitated onboarding processes, ensuring completion of necessary documents for new hires.- Conducted phone interviews with candidates, providing detailed information about positions, salary, schedule, and an overview of role requirements.- Obtained candidates’ personal information and inputted information into the database system.

Plymouth, Michigan, United States

- Managed end-to-end communication for owners and fleet companies seeking assistance with roadside, general, charging, or connectivity inquiries via phone, email, chat, and SMS/text.- Provided customer support through vehicle troubleshooting and educational guidance.- Skilled in efficiently ordering parts, obtaining labor codes, and completing repair plans.- Recorded customer concerns and coordinated service appointments at the service center.

Detroit, Michigan, United States

- Reviewed and processed clients' payoff information and verified payment history from previous mortgage companies.- Communicated with clients to gather necessary documents and information for the loan process- Proficient in de-escalation techniques and possesses strong communication skills to ensure exceptional customer satisfaction.- Conducted shadow sessions on vendor processes for my direct team, technology, and training teams to enhance process efficiency and technology utilization.

- Collected client vitals, medications, and medical history, and entered them into the EMR System.- Administered electrocardiogram (ECG) and rhythm strip tests to patients- Identified and completed prior authorizations, conducted client follow-up calls, and managed medication refills.- Collaborated with the team to facilitate scheduling and coordination of multiple doctors' in-office visits and procedures.

Royal Oak, Michigan

- Provided coaching to patients on the correct usage of inhalers, epi-pens, and medication instructions.- Administered allergy medications during patient visits and recorded data accurately in the EMR System. - Assisted patients during allergy testing and spirometry testing procedures.

Troy, Michigan

- Verified patient information, assessed medical history, and determined the reason for the visit.- Supported physician with in-office procedures and provided client aftercare.- Handled blood samples, biopsies, and urine collections for subsequent laboratory testing.- Assisted physician during in-office visits in performing vasectomies, cystoscopies, and various biopsies.

Troy, Michigan

- Coordinated staff schedules and delegated tasks to optimize productivity during shifts.- Managed inventory for shifts, ensuring timely ordering and restocking of necessary products.- Facilitated scheduling for interviews with prospective candidates for new hires.- Delivered responsive customer support, adeptly addressing inquiries and feedback to enhance team performance and customer experience.

Associate'S Degree, Business Administration And Management, General

Medical Assisting Certificate, Medical/Clinical Assistant

General Studies, Business Administration And Management, General

High School Diploma