Conducted a comprehensive analysis of business operations to determine areas in need of improvementProvided training, development, evaluation, and coaching to the teamLed team members and management in relationship-building exercises to increase trust and engagementIncreased sales team member compliance with company SOPs and KPIs to 90% within 90 daysCreated transparent teak member metrics which led to an improvement in team member morale and productivity Monitored, evaluated, coached, and developed team members Maintained detailed performance metrics of team members

Executive Level Self Storage Operations (Multi-Facility)

Analyze business sales operations, create team member training and development plan, KPIs, and SOPs. Monitor, evaluate, coach and develop team members according to company's plan.

Labratory Manager Primary Responsibilities: • Evaluation, processing and storage of sensitive genetic material• Maintaining strict compliance of SOP's • Collaborating with Genetic Companies• Biosecurity Compliance Officer tasked with creating, updating and implementing Biosecurity protocol • Employee coaching, development, and evaluation