PLM Software SME for Training, System Admin and Business Operations, Usability Testing and Data AnalysisDeveloped UX Operations program to increase UX maturity by developing testing modules and user database governance.Streamlined workflows by implementing product templates, resulting in 25% faster user performance and ensured data consistency.Increased usability 10% with successful training methods to cater to all learning types. Had most successful user training performance ratings (94%) with lowest user error rate across all departments for first 2 years in system.

Responsible for woven tops and dresses, woven pants tailored and casual. Engineered fit enhancements on multiple established products based on user feedback for improvements, resulted in quadrupled sales from original projections across US and Canadian markets within a year timeframe.New developments had 66% reorder rate for Spring 2020 season due to improved fit, continues to generate business today. Established digital reference tools for top-selling products to improve product consistency across seasonal collections.

Led daily product presentation meetings in person with CEO for her creative direction and signoff.Managed domestic and overseas product for monthly deliveries, deadlines overlapping 9 months at a time.Created product standard frameworks for denim startup brand AOLA to ensure consistency across domestic and import product.

Responsible for casual woven dresses and jumpsuits business. Conducted usability testing on live fit model for women’s products from design concept to final production.Managed product approvals by collaborating with vendors to complete faster to-market strategies, streamlining efficiency and product consistency, allotting time for other exploratory projects to grow business.

Responsible for Women's Casual Bottoms and Skirts, Women's DenimDenim finished its 2015 year as highest grossing season in Q3 and beating their sales plan for total year.Create and engineer block patterns to build core product, standardize trim qualities and construction details. Correspond with multiple oversea vendor partners, provide visual tools for departments to execute design intent and deliver consistent multi-sourced quality apparel.Lead live usability testing (fittings) with team on live fit model, correct patterns by hand and software, delegate and collaborate with cross-functional teams to maintain and meet deadlines.

Responsible for Women's Casual Bottoms and SkirtsProduct categories grew 35% during 2011-2013 for both casual bottoms and skirts. 2013 both casual bottoms and skirts finished well above internal goals.Assisted Technical Designer in sample fittings, communicated corrections and fit changes to vendors through comments and tech packs, tracking and managing fit samples, providing accurate line adoption recaps to cross-functional teams and maintaining Fit Library for departments.Led peer meetings to foster growth within company and expand industry knowledge amongst teammates.

Audited and assessed product quality to ensure standards were upheld during production. Products included Men’s and Women’s apparel, shoes, accessories and body care. Created visual tools for Quality Management Standard Operating Procedural guides for vendors for Shoe, Handbag and Belt categories.Developed dual gender outerwear button standardization procedures for Fall/Holiday 2011 production. Product quality improved from revised button applications for apparel based on online and store associate feedback, reference guides are still being used today.