Bivins Brothers Creative was founded in 2008 by Lead Designer Evan Bivins and Lead Developer/Digital Strategist Matt Bivins. In 2018 they let me infiltrate the BivBros Clubhouse with my email automation, social media marketing, content creation and copy writing capabilities. Together we build beautiful, accessible websites using Webflow, and help our clients tackle their technology chaos.

Create contagiously engaged employees that transform the customers experience. The C5 Insight team is fiercely passionate about helping businesses accelerate adoption of digital workplace and sales/marketing technologies.

The Lunch Project powers community-driven lunch programs in Tanzania, giving kids the fuel to learn so they can transform their communities.

In an increasingly complex marketplace, Bank of America Merchant Services empowers businesses to give consumers the right commerce experience. As AVP Marketing, Small Business, I focused primarily on efforts that retained the existing client base. A few of my daily activities included:- Designing and implementing tactical marketing programs that support the small business channel- Developing business cases for upcoming campaign activities- Collaborating with both internal and external stakeholders to ensure successful program development and execution- Monitoring key client issues and emerging market trends in order to build marketing strategies and programs- Evaluating the effectiveness of marketing programs, methods, costs, results, and ROI

C5 Insight combines expertise in Salesforce.com, Dynamics CRM and SharePoint with a proven management consulting team. We are authors, developers, certified trainers, and MBAs who deliver project roadmaps that result in successful implementation and adoption of collaboration and relationship management initiatives. In short, C5 Insight empowers people to work together better - inside and outside of their organizations.My primary responsibilities while at C5 gave me opportunities to:- Shake new hands- Expand our online reach (and my personal social media prowess)- Explore partnerships- Learn all about the dynamic world of CRM and enterprise collaboration platforms- Further sharpen my writing skills- Laugh! - Help the world embrace the notion that technology can be engaging and fun!

Manage strategic partnerships and vendor relationships to drive opportunities for increased sales, product placement and brand awareness Execute marketing programs, campaigns, and product launchesDesign effective sales collateral, marketing materials and presentations to assist 120+ sales representatives in growing account base and increasing revenuePlan, coordinate and execute all aspects of trade shows and conventionsCreate and distribute internal and external communications, including press releasesCoordinate all aspects of lead generation and nurturing through Marketo, an online marketing system

Provide a variety of vocal styles for scripted on-hold and in-store messaging.

Managed services, corrected technical issues, responded to client requests, and retained monthly recurring billing for assigned account base of more than 2,500 clientsEngaged clients to grow sales and increase product placement to impact overall net gainCultivated a sound knowledge of Muzak’s complete service and platform linesPrepared unique presentations and proposals to address client inquiries

Responsible for maintaining quality relationships with accounts and service partners to generate revenue while providing excellent customer serviceOrganized all aspects of concierge hiring, as well as incoming and ongoing trainingSupervised schedules and all operations of 12-15 concierge staff membersManaged internal communications and contributed to external communications, including social media marketing efforts

Maintained relationships with vendors, and various additional restaurants, brokers, andservices to provide a wide array of arrangements for guestsAssisted front of house staff with general duties and guest inquiriesProvided sales to generate revenue for New York Guest

Managed all incoming and outgoing group sales theatre ticketsCommunicated between sales agents and box officesGenerated and maintained daily sales and ticketing reports

Managed sales and product inventories of established accountsAttended to all customer service needsConsistently ranked in top ten for profit/margin and number one for energy drink sales

Responsible for setting up, breaking down, and running promotional eventsWorked to leverage high-traffic areas for Coca-Cola displaysInteracted with consumers and promoted new products