Alison Lam Email & Phone Number

Hong Kong

Hong Kong Sar

SleekFlow is the Omnichannel Conversational AI Suite for customer engagement. The all-in-one SleekFlow platform creates seamless and personalized customer journeys across everyone’s go-to messaging channels, including WhatsApp, Instagram, live chat, and more. SleekFlow is dedicated to shaping the future of communication by empowering companies to center all their workflows around meaningful conversations.

Hong Kong Sar

- Built trustful relationship with clients through proactive follow-up actions and supports.- Managed clients within IT & retail sectors to build expertise and be trusted advisors by providing data from Tableau.- Provided digital solutions through face to face visits, accounts review and reporting, business events.- Managed annual contract negotiations.- Achievement: consistently hitting 100% technology solution sales target.

Hong Kong Sar

Hong Kong Sar

- Managed Super-Tier and Tier-1 client's domain name portfolio (over 300K USD)- Provided professional recommendations to clients regarding DNS, WHOIS, SSL certs, Multilock.- Generated and supplied management with weekly reports on customer needs, problems, interests and potential for new products and services by Oracle Business Intelligence.- Identified upsell opportunities and providing leads, and work closely with the sales team.

- Worked in Soft IP Legal team.- Managed Alibaba Group domain portfolio.- Acted as gatekeeper, approved the request from BUs and provided consultation to BUs to make sure the domain names are in compliance (meeting ICCAN and MIIT policy).- Liaised between registrars, Alibaba Cloud team and DNS team to make sure smooth domain name transition.- Achievement: consolidated Alibaba Group domain name portfolio to the same registrar (over 10,000 domain names)

Hong Kong

- Managed the regional end-to-end recruitment process, including HK, SG, KL, TH, SZ.- Liaised between external and internal parties to align with the recruitment needs, including Business Partner, Line Managers, People Operation Team, vendors- Led a freelance translator recruitment project, covering APAC and EU- Executed on-boarding process and quality review of new hires- Undertook global HR projects and new initiatives including employer branding project, Klook 101 Workshop… Show more - Managed the regional end-to-end recruitment process, including HK, SG, KL, TH, SZ.- Liaised between external and internal parties to align with the recruitment needs, including Business Partner, Line Managers, People Operation Team, vendors- Led a freelance translator recruitment project, covering APAC and EU- Executed on-boarding process and quality review of new hires- Undertook global HR projects and new initiatives including employer branding project, Klook 101 Workshop (new joiner orientation), Workday SOP Manual Show less

Hong Kong

- Specialised in Property, Hospitality and Tourism Recruitment - Sourced relevant candidates for positions available- Involved in business negotiation and business development - Write job advertisements to attract candidates and build a stronger candidate pool

Hong Kong

- Specialised in Financial Services Recruitment- Management of client and candidate relationships to build trust and ensuring a smooth recruitment process- Manage different stakeholders’ expectations and provide professional advice appropriately- Perform professional, technical, executive and managerial recruiting in areas including: CRM, Change Management, Digital Product Marketing (Optimization/ Performance/ Content), Project Management, Product Management, UXUI, and more

Hong Kong

- Built and updated media lists and databases- Scheduled, coordinated and attended various events- Performed research and market analysis activities- Clients: Zespri, McWilliam’s, Central Rat Race, Kipling.

Bachelor Of Arts (Ba), Festival And Event Management

Education record