Alison Maloy Email & Phone Number

St Petersburg, Florida, United States

• System Administrator in charge of maintaining data integrity, creating and implementing best practices and procedures, and leading all museum staff trainings • Manage all support ticketing and customization requests with POS vendor, coordinate updates and general operations with IT and other appropriate departments• Identify and resolve challenges with Galaxy and internal teams, communicate status/outcomes• Manage visitation and revenue data from SQL Server Reposting Services (SSRS) to update financial reports and provide trends in costs, sales, usage patterns, parking, and others • Help identify, develop, and implement marketing and sponsorship promotions using system ticketing formats and coupon/promo redemptions• Lead system developments to improve data capture, efficiency, cost savings, revenue generation and overall customer service• Leverage opportunities of additional data capture with additional, in use, museum systems (Counterpoint, Financial Edge) to further data analyses and achieve company goals

• Maintain all museum financial reports, records, and general ledger accounts, including documentation for accounts payable/receivable, journal entries and monthly closing processes • Perform monthly donor reconciliations employing Microsoft Dynamics CRM 365 and SSRS • Contribute to the development and review of monthly/annual operating budgets• Monitoring and correcting museum store revenue discrepancies within Galaxy/Counterpoint systems• Responsible for reconciling all membership monthly sales and reporting

St Petersburg, Florida, United States

Assist guests with ticket and retail purchases, promote sales items, and adhere to cash control policies.

St Petersburg, Florida, United States

Processed membership sales, facilitated membership communication.

Bachelor Of Arts - Ba, Psychology

Bachelor Of Science - Bs, Interdisciplinary Social Sciences (Anthropology/Social Work)