Alison B. Email & Phone Number

Seattle, WA, US

Seattle, Washington, United States

• Designed a qualitative data collection instrument for the City of Bellevue’s Vision Zero program;
• Learned to code, manage, and analyze data in Stata in two graduate courses (PubPol 527 and PubPol 528);
• Researched and wrote a policy analysis of affordable housing in Seattle, focusing on effective communication as part of a 3-person team.

Greater Seattle Area

• Tracked and analyzed data to verify employee benefits costs and claims; verify the accuracy of monthly employee benefits’ premium data.
• Overhaul and remediate Human Resources Information System (HRIS) to streamline adjustment and payroll deduction processes
• Direct open enrollment process for a 300-employee community health org; prepare content; host benefits fairs; process enrollment data.
• Research and resolve employee benefits issues; work with benefits service providers to address employee questions and concerns.

Greater Seattle Area

• Prepared and updated employment records for a 5,500 employee hospital, including processing unemployment claims, FMLA, and accommodations paperwork
• Audited employee records monthly, with report-outs to leadership, to ensure that FMLA and disability cases were in compliance with federal, university, and union standards / contracts
• Managed service awards program; verified employee eligibility, scheduled and staffed recognition events, and managed purchasing, procurement, and reconciliation of a $200,000 program budget
• Supervised hourly student employees to perform reception duties, including answering multi-line phone and walk-in customer inquiries, and Human Resources requests for information
• Analyzed annual employee engagement survey results to identify and report trends by department and functional area

Greater Seattle Area

• Supported Property Manager with office administration tasks, including preparation and distribution of correspondence, conference room scheduling, and inputting accounts payable invoices in P2P
• Worked with building technical staff to schedule and complete tenant work orders
• Managed relationships with tenants, including monitoring work orders, coordinating building access, and maintaining vital business documentation (insurance certificates, lease abstracts)

Seattle

• Managed all front desk responsibilities; directed high-volume phone traffic (65+ calls / day) via switchboard, processed in- and out-bound mail, assisted C-level executives with visitors
• Tracked operations paperwork, including applications, NDAs, faxes, phone/mail stats, employee photo database, and ID badges

Greater Seattle Area

• Managed communications for the human resources office of a network of 7 University of Washington-affiliated bookstores
• Worked closely with Human Resources Consultants and Director to coordinate schedules and meeting logistics
• Managed accounts receivable financial statements; processed incoming checks, invoices, credit card payments, and calculated daily intake totals

Greater Seattle Area

• Recruited and coordinated 300 volunteers for the 5,000-visitor Yulefest 2010
• Represented the Museum at various events, including the Nordic Knitting Conference and Ballard High School’s Volunteer Fair, by answering questions and manning the admissions desk
• Managed monthly communication by preparing members mailers and compiling and editing volunteer’s news bulletins
• Maintained membership database in Raiser’s Edge, including managing member profiles, and tracking donations and endowments