Eft Analyst
Current- Responds to inquiries from customers, banks, internal departments, and government entities, such as the U.S. Treasury and Social Security Office- Responsible for business-to-business communications, specializing in bank fraud prevention- Facilitates inter-departmental communication with compliance and fraud investigation- Conducts diverse audits, such as identity verification and death notification depositions, for accounts flagged by the U.S. Treasury- Maintains department's databases and regularly presents findings to directors and stakeholders, including Chief Officers- Approvals fund returns to banks following fraud verificationMentors new hires and assists with the onboarding process- Proactively identifies and recommends improvements to existing processes- Ensures daily tasks comply with regulatory requirements, including the Bank Secrecy Act and Anti-Money Laundering regulations- Works proficiently, both independently and collaboratively, within team environments- Discreet handling of sensitive information and financial transactions
