Alison Newkirk, Csm Email & Phone Number

I am a results-driven and detail-oriented professional with a strong background in onboarding, relationship management, and customer success. Adept at multitasking and critical thinking, with exceptional interpersonal skills. Known for advocating for clients, setting realistic expectations, and consistently achieving customer satisfaction. I am a Certified SCRUM Master with extensive project management experience. My educational background in Social Work led me to discover my professional passion in relationship management, and with 15+ years of hospitality, customer success, and account management experience, I have found my niche in the Customer Success role. I have been instrumental in driving financial growth through successful sales, upselling, and renewal strategies. With over a decade of professional expertise I have thrived in the remote work environment, even post-pandemic. In my free time, I am a certified volunteer Guardian ad Litem for the city of Asheville, North Carolina.