With over ten years of experience as a program manager in the technology and financial services industries, I am an expert in delivering complex, cross-functional projects that meet customer and stakeholder expectations. I hold a PMP certification and an MBA in Marketing Management from Johns Hopkins University, which equip me with the skills and knowledge to plan, execute, and monitor diverse programs in a dynamic and competitive environment.As a Senior Program Manager at Dell Technologies, I lead the services program management team, overseeing the design, development, and delivery of innovative solutions that enhance the customer experience and drive business growth. I leverage my strong analytical, problem-solving, and communication skills to identify and resolve issues, manage risks, and ensure alignment with strategic objectives. I also cultivate a collaborative and high-performing culture, empowering and mentoring my team members to leverage their unique strengths and achieve their full potential.
Listed skills include Program Management, Military, Leadership, Process Improvement, and 42 others.