Selected freelance projects:Inside the Orchestra: 2020 - 2022• Identify and resolve all software bugs via clear communication with lead developer• Collaborated with stakeholders to successfully launch organization’s first online programming during pandemic• Improved and streamlined testing workflow utilizing Trello for smooth and on-time releasesAmplify: 2020 - 2021• Coordinated all test activities as sole tester for 2 newly created products and 2 existing products• Created, organized and executed all test cases for each project• Communicated all bugs with development team via Jira to resolutionProjectEd / Entangled Solutions 2016 - 2020:• Devised workflow for project teams using Trello which brought about more effective communication and faster deploys• Oversaw all aspects of quality assurance as sole tester on projects for clients such as the Anti-Defamation League, the Bill & Melinda Gates Foundation, and XQ Institute

• Created QA team and successfully acted as sole tester from pre-launch in 2011 to 2014• Directly contributed, through testing practices and communication style, to Trello’s successful launch at TechCrunch in September 2011, 7 months after initial idea for the product• Established all quality processes and streamlined existing protocols enabling team to push code to the live site more frequently• Developed onboarding plan for newly hired testers which allowed them to add value rapidly • Served as end user advocate in overall testing to ensure best user experience and fewer customer support inquiries• Formed weekly bug triage meetings resulting in reprioritizing existing issues and paring down the backlog

• Helped to create company’s first in-house QA team which led to increased levels of software stability• Established all quality processes and streamlined existing protocols that hindered code pushes• Mentored new testers to meet the high standards of QA team • Authored company’s first “Welcome Guide” for new QA team members and defined a “first week at work” training plan resulting in QA new hires being able to contribute much more quickly

• Acted as QA lead for several product families which included writing test plans and test cases, executing test cases, providing time estimates, managing other testers, creating and maintaining a test coverage matrix, working closely with developers to identify potential risks, and communication of project status• Managed three QA Testers that involved goals setting, defining areas for improvement and day-to-day coaching• Staffed future projects• Acted as mentor to new hires• Authored company’s first “Welcome Guide” for QA new hires and defined a first-week-at-work training plan• Engaged in ongoing recruitment effort which included interviewing candidates in-house and college campus recruiting