Alison Toon

Alison Toon Email and Phone Number

Senior Analyst at CSA Research: Trusted advisor to global organizations @ CSA Research
cambridge, massachusetts, united states
Alison Toon's Location
Greater Norwich Area, United Kingdom, United Kingdom
About Alison Toon

I manage complex global content strategy and translation and globalization operations, process, strategy, programs and projects. I help the diverse and complex enterprise to speak with 'one voice', regardless of language: to think local, while acting global.After more than 20 years in globalization management at HP I also worked at supply-side companies, gaining experience that allows me an industry-wide view of all aspects of global content and language management, translation technology, and procurement.Specific experience includes successfully designing, implementing, operating and supporting the most innovative and complex, global content translation management technology programs, on an enterprise scale, to achieve major cost-savings and efficiency while reaching a more global market. This is not simply about technology: it's business goals and global strategies, it's global brand management, it's people management and mentoring, and it's measuring and demonstrating success.It doesn't matter where you are, or what language you speak: we (can) understand each other perfectly!Specialties: Global customer experience, global content management technology, translation, localization, process re-engineering, change management, writing for the world (and for translation), internationalization, global support, global team management, making products global. Advocacy marketing, social media marketing, cloud services. Writing, editing and blogging. Published author: see http://amazon.com/author/alisontoon Also, photographing musicians and performing artists. Available for tours, photoshoots and freelance photography: see http://alisontoon.com/music for portfolio.

Alison Toon's Current Company Details
CSA Research

Csa Research

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Senior Analyst at CSA Research: Trusted advisor to global organizations
cambridge, massachusetts, united states
Website:
csa-research.com
Employees:
28
Alison Toon Work Experience Details
  • Csa Research
    Senior Research Analyst
    Csa Research Jan 2018 - Present
    Norwich, United Kingdom
    Alison Toon has over 25 years of experience in the globalization, translation and localization industry with an emphasis in management of translation and localization tools, processes, architecture, change management, and operations for content management, and business services across enterprises. Her experience in these research areas and key projects will help CSA Research’s clients gain key insights into the technologies, pricing, and business processes key to executive buy-in.
  • Global Business Enablement Consulting
    Global Business And Strategy Consultant
    Global Business Enablement Consulting Nov 2016 - Present
    Worldwide
    Enabling global and multi-regional business: managing complex global content strategy, translation and globalization operations, process, strategy, programs and projects. Helping the diverse and complex enterprise to speak with 'one voice', regardless of language.
  • Alison Toon | Photographer
    Photographer And Music Journalist
    Alison Toon | Photographer 1995 - Present
    Worldwide
    Owner and editor of Toon's Tunes/Cameras and Cargos. Concert, festival and event photography, including band promo shoots and live photos. Travel too. Have cameras and cargos, will travel.Music, festival and entertainment reviews and stories: http://camerasandcargos.com Photography portfolio: http://alisontoon.com
  • Sdl International
    Director, Strategic Accounts, Director Global Product Training
    Sdl International Jan 2015 - Nov 2016
    Citrus Heights, California
    SDL enables global businesses to enrich their customers’ experience through the entire customer journey, with technology and services that help brands to predict what their customers want, and to engage with them across multiple languages, cultures, channels and devices, from pre-sales and marketing through product and service delivery and support. SDL is recognized as one of the world's leaders in providing customer experience technology and services that enable clients to themselves provide the best-possible experience to their own customers. In my role as Strategic Accounts Director, I am helping the globalization teams of major enterprise companies to achieve their goals. In my role as Director, Global Product Training, I'm the customer's voice in the redesign of training materials and deliver strategies.
  • Smartling
    Senior Director New Markets
    Smartling Mar 2014 - Dec 2014
    I managed Smartling's Channel Partner program.
  • Hewlett-Packard Company
    Globalization Manager
    Hewlett-Packard Company Jul 1991 - Mar 2014
    Management of translation and localization tools, processes, architecture and operation for content management and ebusiness services across the enterprise. Vision and implementation of "ETMA"--Enterprise Translation Management Architecture. Translation memory, terminology management, machine translation; global business, cultural consulting, ROI, measured success. TMS and MT. No matter what language you speak, we understand each other perfectly.● Designed, developed and managed HP’s visionary enterprise translation management technology, global content processes and center of expertise, bringing multimillion dollar savings ever year, while enhancing HP’s ability to easily expand into new, global markets● Hired, developed and managed a worldwide team of globalization, translation and global content experts● Change management for implementation and deployment of global content language technology across all HP, worldwide● Enabled the delivery of marketing, web and mobile experiences, tech docs and support content for 80K+ SKUs, 45+ languages and 170+ countries and regions, for consumer, SMB and Enterprise markets, through the use of technology, efficient processes and expert staffing● Created HP’s first-ever online repository of product and user documentation for support centers, enabling a faster global go-to-market.● Managed ROI and business cases for the entire stack of language technologies across HP.● Managed multimillion-dollar budgets and provided guidance and consulting to HP divisions for annual language spend and staffing.
  • Lisa (Localization Industry Standards Association)
    Supervisory Board Member (Membership Representative)
    Lisa (Localization Industry Standards Association) May 2009 - Jan 2011
    LISA is a non-profit organization responsible for globalization standards, and which helps in all aspects of global business.
  • Philips, Apeldoorn, The Netherlands
    Documentation Consultant
    Philips, Apeldoorn, The Netherlands Jun 1988 - Jul 1991
    User documentation, technical author. Consultant for the structure and management of technical specifications, and creator of project proposals for digital document imaging and management systems and processes. Technical editing.

Alison Toon Skills

Localization Globalization Translation Internationalization Management Content Management Enterprise Software Program Management Terminology Cloud Computing Multilingual Leadership Strategy Software Documentation Website Localization Foreign Languages English Cross Functional Team Leadership French Language Services Linguistics Technical Documentation Writing Quality Assurance Outsourcing International Business Blogging Localization Testing Enterprise Content Management Consulting Photography Process Engineering Technical Writing Global Sourcing Translation Management Website Translation Global Business Development Documentation Machine Translation Terminology Management Translation Services Global Cross Functional Team Leadership Social Media Marketing Marketing Supply Chain Management Social Media Human Resources Procurement International Relocations Usability

Alison Toon Education Details

  • Melton Mowbray Technical College
    Melton Mowbray Technical College
    English, Art, Drama And Theatre Design
  • Wreake Valley College, Syston, Leicestershire
    Wreake Valley College, Syston, Leicestershire

Frequently Asked Questions about Alison Toon

What company does Alison Toon work for?

Alison Toon works for Csa Research

What is Alison Toon's role at the current company?

Alison Toon's current role is Senior Analyst at CSA Research: Trusted advisor to global organizations.

What is Alison Toon's email address?

Alison Toon's email address is al****@****hoo.com

What is Alison Toon's direct phone number?

Alison Toon's direct phone number is (650) 857*****

What schools did Alison Toon attend?

Alison Toon attended Melton Mowbray Technical College, Wreake Valley College, Syston, Leicestershire.

What are some of Alison Toon's interests?

Alison Toon has interest in Interior Design, Technologies, Adobe Framemaker, Collecting Antiques, Exercise, Translation Memory, Home Improvement, Sdl Multiterm, Sharepoint, Reading.

What skills is Alison Toon known for?

Alison Toon has skills like Localization, Globalization, Translation, Internationalization, Management, Content Management, Enterprise Software, Program Management, Terminology, Cloud Computing, Multilingual, Leadership.

Who are Alison Toon's colleagues?

Alison Toon's colleagues are Iméne Ighil Mellah, Salamon Fekede, Tewoderos Gizachew, Oussama Merzouk, Ahmed Annabi, Aimene Zeguioua, Maroua Ali Ahmed.

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