Alison Vankempen Email & Phone Number

Over 20 years experience in Customer Service with consumer facing roles in various industries: Transportation | Food Service | Dental | Apparel | E-CommerceIn-house design and e-commerce at Krimson Klover, a female-powered, female-led apparel brand based in Boulder, Colorado.Previously worked with a small five person team, building and promoting Whimseybox, a content driven e-commerce business with a focus on DIY and crafts.As Operations Associate at Whimseybox and the Director of Customer Service, Web Sales and Design at Krimson Klover, I was the first line of contact for all of our customers and affiliate participants. I believe that a commitment to customer relations is key to maintaining brand loyalty. When people give you their $$$ in exchange for your products or services, there's a level of trust that should be cultivated to ensure repeat customers are your best endorsement. Open communication and prompt, friendly responses are fundamental to ongoing support from your customers. I work hard to communicate a personal interest in all inquiries. It's easy and effective to provide informed, fun, approachable, authentic solutions to customer care with a positivity that sets the tone for the transaction. In a world where robots rule, a kind word and a genuine conversation can make you stand out as a leader in your field. When people are deciding where to spend their money, it helps to have a customer facing team that is willing to exceed their expectations. Customer support is a diplomatic effort to get fashion in the hands of the influencers that will promote your brand and your product.

Listed skills include Blogging, Creative Writing, Customer Engagement, Customer Service, and 7 others.