Maintained green roofs on buildings in & around the GTA by evaluating the specific needs of each site and determining action plans; implemented a variety of horticultural practices based on site needs.Upheld strong relationships with clients onsite through clear communication, professionalism, and addressing concerns.

Developed and delivered Talent Management (TM) programs and initiatives aligned to the organization’s strategic TM and DEI priorities. Led our internal mentoring program, with 150 key talents being mentored. Liaised with senior leaders, HR, managers, and mentees. Recognized for implementing several tangible improvements to the management of the program.

Provided professional guidance, coaching, and consultation to a client group of 200+ leaders and employees in regards to performance management, talent management, compensation, change management, employee engagement, and more. Proactively identified HR trends, concerns, or impacts to my business partners
with recommendations; leveraged data to prepare and present reports and analyses to senior leaders.

Supported thousands of employees across Canada with L&D inquiries, service requests, managing enrollments, acting as an administrator for our Learning Management System (Docebo), and more. Provided administrative support to HR Consultants and L&D Consultants.Helped design and lead a leader onboarding training program to hundreds of new leaders.

Guelph Women in Leadership (GWIL) is aimed at providing inspiration, leadership, and empowerment for all U of G students, particularly women. Within just a few years, the delegation has grown from a single member to 20 young women who are extremely passionate advocates for gender equality on our campus and society as a whole.

- Facilitated weekly seminars for 85+ students in MGMT*1000 (Introduction to Business), taught course content, and provided hands-on learning, mentorship, and management of group dynamics.- Utilized weekly lesson plans and presentations, and held open office hours to answer student questions and provide extra assistance through consultation.- Applied communication skills while evaluating, grading, and providing constructive feedback for student assignments.

- Completed a full review and update of the company policy manual and procedure manual, recommending improvements and preparing for policy and procedure implementation.- Created new materials including a Progressive Discipline Policy, an Accessibility Policy, an Employee Handbook, and more.- Met with various stakeholders to consult on policy and procedure goals and improve current processes.

- Efficiently assisted with internal human resources functions by completing reference checks, preparing interview materials, preparing training and orientation materials, completing incident reports, and more.- Creatively adapted and updated current administrative practices to add efficiency and understandability- Diligently completed special projects such as compiling all mandatory training feedback for use in the planning of future training- Accurately took and distributed meeting minutes for meetings in various areas including Health and Safety and Leadership Team

• Creatively addressed complications and created solutions for my team and for resort guests in a fast-paced environment.• Collaborated with coworkers, supervisors, and management on a daily basis.• Professionally communicated with resort guests and potential guests in person, by phone, and by email.• Developed administrative and office skills.• Learned to make empowered and independent decisions when facing an issue.• Successfully pitched the resort’s value proposition to potential guests.• Named July’s Employee of the Month in recognition of outstanding contribution to the Guest Services Department.