Alison Doyle, Phd, Pmp Email & Phone Number

As an experienced leader in UX Research and Behavioral Science, I’m passionate about driving data-informed strategies that place the human experience at the heart of product development. With over a decade of experience leading cross-functional teams and conducting mixed-methods research, I’ve helped Fortune 500 companies deliver exceptional customer experiences by turning insights into actionable outcomes.Currently, as the Head of Behavioral Science at Symend, I oversee multidisciplinary teams of Behavioral Scientists, Data Scientists, and Research Analysts. A key achievement has been the development of Symend's Delinquency Archetypes, which has significantly improved customer engagement and satisfaction while reducing churn. My approach is grounded in collaboration—partnering closely with product managers, UX designers, and engineers to ensure that research translates into features and strategies that solve real problems for users.I’m particularly passionate about leveraging machine learning and advanced segmentation to enhance product solutions and make data-backed decisions that align with business goals. For me, leadership is about empowering teams, fostering growth, and creating environments where innovation thrives.I’m always eager to connect with professionals who share my interest in human-centered research and user experience. Feel free to reach out to discuss how we can work together to create meaningful, impactful solutions.