Alissa Burch Email & Phone Number

Passionate about elevating the customer experience and building long-term relationships. Experienced at building remote teams, collaborating across teams and company stakeholders to ensure all needs are met.Aided by my Six Sigma Certifications, I enjoy customizing systems to ensure that things run like clockwork. (When you have to devise a process that can handle thousands of schedule changes a month, you get good at it.) Case in point. I engineered a highly efficient auditing system that yielded a 75% decrease in errors and saved the company $100,000+ per year. I have always adhered to the principle that your best source of new business is your current customer base. Keep them delighted and the repeat sales will come. That’s where I excel, increasing sales revenue 40% while significantly reducing churn.With energy and enthusiasm, I look forward to the challenges ahead!

Listed skills include Customer Service, Hospitality, Event Management, Microsoft Excel, and 24 others.

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  University Of Colorado At Boulder

  Psychology