• Manage reports, invoices and other workflow items on a daily basis• Create agenda and facilitate weekly Client Services Manager meetings• Manage all receivables for catastrophic service line• Manage billing practices and invoice auditing procedures to ensure maximum billing is captured for catastrophic service line• Train all incoming Catastrophic Client Service Managers and support in training of Catastrophic Case Managers• Compile and submit weekly department stats•… Show more • Manage reports, invoices and other workflow items on a daily basis• Create agenda and facilitate weekly Client Services Manager meetings• Manage all receivables for catastrophic service line• Manage billing practices and invoice auditing procedures to ensure maximum billing is captured for catastrophic service line• Train all incoming Catastrophic Client Service Managers and support in training of Catastrophic Case Managers• Compile and submit weekly department stats• Responsible for incoming and outgoing case related document flow including fax, email and mailing, as well as creating and maintaining client files and ensuring proper documentation• Audit timesheets for verification for payroll• Perform goals and declarations and employee evaluations • Participate in interview process for Catastrophic Case Managers and Client Service Managers• Edit and process reports and invoices for quality and accuracy and provide quality improvement feedback• Facilitate intake of new referrals and opening of new client files, including new client packets/assessment tools• Assist in identifying strategies to improve flow of work product and improve quality standards.• Assist with development and maintenance of new projects• Assist in updating and/or creating policy and procedures Show less

• Communicate and develop relationships with Case Managers to ensure the greatest client outcomes• Edit and process reports and invoices for quality and accuracy and provide quality improvement feedback • Facilitate intake of new referrals and opening of new client files• Receive and manage incoming calls including assessing callers needs and facilitatingappropriate follow up• Responsible for incoming and outgoing case related documents including fax, email, and mailing•… Show more • Communicate and develop relationships with Case Managers to ensure the greatest client outcomes• Edit and process reports and invoices for quality and accuracy and provide quality improvement feedback • Facilitate intake of new referrals and opening of new client files• Receive and manage incoming calls including assessing callers needs and facilitatingappropriate follow up• Responsible for incoming and outgoing case related documents including fax, email, and mailing• Assist with development and maintenance of new projects• Assist in identifying strategies to improve flow of work product and improve qualitystandards• Assist with invoices and financial tracking to ensure timely receivables Show less

• Provide high level administrative and secretarial support to two attorneys; establish organizational structure for more efficient workflow• Organize, maintain, and file documents through paper and various electronic filing systems• Draft correspondence and legal documents for the attorneys, increasing efficiency• Oversee all aspects of billing in TimeSlips system including hourly rates, payment methods, update in payment, and reconciliation of accounts receivable• Assist in… Show more • Provide high level administrative and secretarial support to two attorneys; establish organizational structure for more efficient workflow• Organize, maintain, and file documents through paper and various electronic filing systems• Draft correspondence and legal documents for the attorneys, increasing efficiency• Oversee all aspects of billing in TimeSlips system including hourly rates, payment methods, update in payment, and reconciliation of accounts receivable• Assist in Search Engine Optimization of company website to increase number of inbound new client calls by roughly 40% Show less

• Sole recreation leader for up to 55 attendees per day with various mental, physical, social, and emotional disabilities• Daily documentation of client participation, produced quarterly care plans for each client and attended and presented at care plan meetings with interdisciplinary team • Created monthly calendars with various activities to engage client’s physical, cognitive, emotional, and social needs• Maintained a healthy and productive environment while attending to each… Show more • Sole recreation leader for up to 55 attendees per day with various mental, physical, social, and emotional disabilities• Daily documentation of client participation, produced quarterly care plans for each client and attended and presented at care plan meetings with interdisciplinary team • Created monthly calendars with various activities to engage client’s physical, cognitive, emotional, and social needs• Maintained a healthy and productive environment while attending to each individual participant’s specific needs Show less

• Provided 1:1 treatment, after school recreational programs, and social skills classes for children and adults with traumatic brain injuries• Treatment focused on improving physical, cognitive, social, and emotional skills, as well as improving quality of life and leisure repertoire• Gained experience with initial client assessments and evaluations, individualized program planning, group program planning and documentation

• Implemented and facilitated group programs, as well as planning and leading 1:1 individualized programs in a sub-acute rehabilitation and nursing facility• Programs focused on using recreational and activity-based interventions to aid in improving fine motor, gross motor, social, emotional, and cognitive skills, as well as working to improve the well-being of each resident• Daily documentation of client participation in recreation programs using EHR PointClickCare software

• Worked in a community setting that involved recreational programs and Independent Living Skills Boot Camp for teens and adults with various developmental disabilities• Strong emphasis was placed on community integration, social skills, decision-making, money and time management, and health and safety• Program planning and implementation of programs including, but not limited to, adaptive yoga classes, Zumba, meditation, art, and self-care activities