Alissa Risch Email & Phone Number

Arizona, United States

• Streamline processes of clearing students financially for registration ensuring that all necessary documents are completed and submitted in a timely manner for financial aid certification.• Specialize in the military/education division with emphasis on military financing and teaching scholarships and grants.• Build rapport with students to establish lasting relationships with the focus of encouraging the completion of degree programs.• Manage all aspects of payment planning, tracking, monitoring accounts payable, and applying payments.• Proficiently utilize the tools of Peoplesoft, Oracle, Excel, Outlook, Salesforce, and other software.

Tempe, Az And Pocatello, Id

• Responsible for assisting banking center associates with policies and procedures relating to bank products and systems.• Successfully completed intensive training to take overflow customer service, escalated customer service.• Selected for beta group to test chat as a method of communication and helped develop quality standards and monitoring process.• Accountable for branch sells of checking, savings, credit cards, mortgage, and HELOCs.• Served as manager when branch manager was out of the office, assisted with opening and closing procedures, helped prepare for branch audits, and processed line of credit signings and mortgage signings. • Achieved and exceeded sales goals on a consistent basis within the position.• Performed functions of opening and closing procedures, hiring and training new associates, ordering and shipping weekly cash to vault, and tracked the performance of the teller after teaching processes of referrals.

Master'S Of Science, Psychology

Bachelor Of Science (B.S.), Business Finance