Alissa Wright Email & Phone Number

Canada

Kelowna, British Columbia, Canada

West Kelowna, British Columbia, Canada

Langley, BC

New Westminster

• Help maintain the customer service database. Interacts with clients to obtain feedback on product quality and service levels.
• Monitoring and fulfilling manual report requests via external resources (BC OnLine, LTSA). Contacts external Help desk resources when appropriate (BC OnLine, LTSA).
• Provides sales and marketing support
• Manages Landcor’s customer help desk i.e.: requests for assistance with Landcor’s web products. Follows up with internal and external parties on help desk issues, to ensure all troubleshooting errors are resolved.
• Clerical duties such as answering a multi-line switch board, mail outs, supply orders and maintaining an organized office.

• Developing, organizing, planning and promoting a range of large scale events.
• Creating promotional material for the event & distributing it to the target audience
• Preparing and managing budgets for the event
• Sending out accurate client contracts and ensuring they are signed & returned within appropriate deadlines.
• Building good client and sponsor relationships.
• Taking provisional bookings & obtaining written confirmation.

Langley Bc

A volunteer position I hold within Langley Minor Hockey Association where I am responsible for organizing, planning and executing all events while building professional relationships.

Langley, BC

• Plan and implement activities in accordance to individual child’s physical, emotional and social needs
• Develop daily activity programs and monitor program budget
• Maintaining records of children admitted at the center, payment received and center's expenses
• Distributed and marketed promotional material for the growth of the business.

Surrey, British Columbia

• Following standardized company procedures relating to all aspects of Office performance.
• Answering incoming calls in a professional manner.
• Updating databases with confidential and relevant information.
• Processed correspondence in responses to customer complaints.
• Inputted details onto databases during busy periods

Langley, BC

• Controlling and monitoring the levels of cash in the teller drawer and following all check cashing and cash handling procedures.
• Daily operations with check cashing, deposits, withdrawals, loan payments, wire transfers and foreign exchange.
• Perform daily opening and closing procedures within the banking center
• Efficiently operate computer software used to perform daily duties
• Ability to identify customer needs and refer financial products and services