• Coordinate onboarding activities for new hires, including preparing orientation materials, setting up workstations, and scheduling training sessions. • Source potential candidates through various channels, including job boards, social media, and networking events.• Review resumes and applications, conducting initial screenings to assess candidate qualifications and fit.• Schedule interviews between candidates and hiring managers, ensuring smooth communication and timely follow-ups.• Assist in conducting initial phone or video interviews, providing feedback to hiring managers.• Support in scheduling and ensuring all client meetings, sessions, and interviews with the manager• Create and post job advertisements on various job boards and social media platforms, ensuring alignment with the company’s brand and hiring needs.

• Processed and generated accurate invoices for clients based on sales orders and service agreements, ensuring timely billing• Verified and reconciled billing data against purchase orders and delivery records to resolve discrepancies and ensure accuracy• Coordinated with the finance team to manage accounts receivable, track outstanding payments, and follow up with clients on overdue invoices

• Research and locate potential local vendors,• Create and maintain good relationships with vendors/suppliers,• Visit suppliers constantly to check new items according to purchase requests,• Compare and analyze all vendors/suppliers, supply, and price options• Negotiating contract terms of agreement and pricing• Prepare and process purchase orders,• Track orders and ensure timely delivery,• Maintain updated records of purchases, pricing, and other data,• Receive, review and control purchased items,• Collect invoices and control payment against PO,• Price new items,• Monitor stock level and replenish as needed,• Maintain and update a list of suppliers and their qualifications, delivery times, and potential future development• Develop plans for purchasing equipment, services, and office supplies.• Identify reliable international suppliers according to requirements for goods and materials,• Select required items and receive proformas from exporters,• Receive drafts of CI, PL, COO, BL... and audit them to assure mandatory criteria is present,• Liaises with Finance Department for opening Letters of Credit, transfers, and Bank Delivery Order for shipment covered by L/C.• Direct, optimize and coordinate full import order cycle till discharge,• Track shipment till discharged,• Perform costing of all import shipments and proceed with the pricing,• Coordinate delivery with the warehouse against storage capacities and distribution to branches.• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency• Co-ordinate for inspection and necessary survey in case shipments arrive in open/torn/wet/damaged condition.

Perform all order management activities from order booking in system to invoice trigger.Monitor all fulfillment activities and proactively manage exceptions and communications for any type of issue with the customer. Manage all collection activities.-Issue and handle day-to-day orders (drafts and invoices) in line with delivery schedules.-Issue credit notes, debit notes, and other required documents.-Inform customers by mail or phone of any information related to their orders (such as delivery date) .-Process and follow up customers' price offers/quotations.-Monitor work progress and collection processes, handle and investigate cases for efficient debt recovery.-Notify customers of doubtful accounts by mail and/or telephone to solicit payment.-Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.-Advise customers of necessary actions and strategies for debt repayment. Persuade customers to pay amounts due on credit accounts or non-payable checks.-Confer with customers by telephone to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.-Negotiate with customers to determine if debt can be collected. Collect payments on past due bills.-Decide on keeping orders pending (not delivered) for the organizations facing difficulties in paying their due based on their financial situation.-Check and follow up on the collection field representative's schedule and route plan for customers' visits.-Guide the collection field representative in his customers' visits to ensure the collection of payments on time.-Receive money and cheques collected by the collection field representative and check the receipts.-Maintain in-house credit control . -Submit Collection reports to Deputy General Manager.-Set and write all processes and procedures related to Invoicing & Collection Department and ensure their implementation.

◾ Be involved in stock control and management.◾ Assisting shoppers to find the goods and products they are looking for.◾ Being responsible for processing cash and card payments.◾ Answering queries from customers.◾ Reporting discrepancies and problems to the supervisor.◾ Giving advice and guidance on product selection to customers.◾ Responsible dealing with customer complaints.◾ Attaching price tags to merchandise on the shop floor.◾ Receiving and storing the delivery of large amounts of stock.