Excellent organizational, communication, and interpersonal skills.

Provided account support to large wholesale accounts.Managed voice and data orders from submission through installation.Attended meetings with customers to explain order process and develop positive, lasting relationships.Served as single point of contact for customer issues and questions.Proactively resolved issues to increase customer satisfaction.Trained co-workers on systems and processes.Acted as back-up for teammates and management when they were out of the office.

Supported retail and resale customers.Researched billing problems and issued credits.Tracked trouble tickets to resolution and logged all concerns.Attended pre-sale and post-sale appointments with account executives.

Managed Coca-Cola account.Maintained database of events for Coke Card promotion.Acted as liaison between recording studio and marketing company.

Provided executive support to internal and external staff.Prepared reports that analyzed sales and revenue growth.Coordinated travel and meeting arrangements

ACE Certified personal trainer.Marketed and sold health club memberships and personal training packages.Conducted fitness assessments.Trained clients to help them achieve their health and fitness goals.

Supported Senior Executive Director.Audited sales reports for contests.Assisted with billing and credit issues.