• Generated more business reviews by encouraging customers to review the establishment by adding Google review QR codes to the front of the till and on tables to reinforce its importance. Since then, positive reviews have gone up significantly.• Attended the tills to process sales, all while ensuring the provision of exceptional customer service by constant greeting.• Closely monitored our best-selling cakes to ensure a repeat purchase of the stocks and disqualify the cakes that do not… Show more • Generated more business reviews by encouraging customers to review the establishment by adding Google review QR codes to the front of the till and on tables to reinforce its importance. Since then, positive reviews have gone up significantly.• Attended the tills to process sales, all while ensuring the provision of exceptional customer service by constant greeting.• Closely monitored our best-selling cakes to ensure a repeat purchase of the stocks and disqualify the cakes that do not sell to maintain our intake margin and minimise terminal stock.• Strategically optimised the creation of shop displays, prioritising main dishes in the front to capture customer attention and creating an aesthetically pleasing sweets treats display, increasing in food sales. Show less

• Being surrounded by guests allowed me to report any feedback to managers and chefs to make strategic decisions, e.g., mending the menu to cater to the guests' tastes, ensuring a return.• Working in a fine dining restaurant required me to provide outstanding service and ensure every customer received a pleasant experience that matched the business's needs.• Tailored to the business insights by willingly learning the menu inside and out if asked for recommendations, understanding the… Show more • Being surrounded by guests allowed me to report any feedback to managers and chefs to make strategic decisions, e.g., mending the menu to cater to the guests' tastes, ensuring a return.• Working in a fine dining restaurant required me to provide outstanding service and ensure every customer received a pleasant experience that matched the business's needs.• Tailored to the business insights by willingly learning the menu inside and out if asked for recommendations, understanding the highlights of each dish, and explaining why I would prefer a particular dish over another. Show less

• Excelled in producing coffee to a great standard despite being under pressure.• Presenting the pastries in an aesthetic setup of visual displays led to increased popularity, successfully aiding business results.• Facilitated closely and cooperated well with fellow team workers to ensure the delivery of great customer service.• Planning in the morning with a short meeting to ensure the best practices of every individual in their assigned tasks.