Aliss Vasquez Email & Phone Number

California, United States

San Francisco, California, United States

- Created an outreach campaign and playbook for customers with low utilization of Gem’s reporting and analytics product, resulting in a 60% increase in product usage- Spearheaded revamping two onboarding webinars with updated product workflows that serve to onboard new customers at scale, and continually monitors the live Q&A feature to ensure prompt.

San Mateo, California

- Managed book of 200 accounts and partners with Sales to ensure client’s hiring campaigns are successfully hitting their targets- Monitored accounts' health and churn risks to consistently meet quarterly business retention goal.- Held monthly business review calls with clients to analyze campaigns and provide optimization strategies- Facilitated trainings.

San Mateo, California

- Offered support on Indeed's best practices and resolved client inquiries within a 24-hour SLA via phone and email- Educated clients on Indeed’s pay-per-click model, job optimizations, and Boolean searching to help with client’s hiring needs- Provided technical support to clients and Sales team using expert knowledge of Indeed’s product footprint

San Mateo, California

- Lead initial enterprise systems discussions with revenue teams. - Researched multiple industries to identify revenue bottlenecks, and advised on strategic measures to produce cost-effective outcomes.- Vetted and grew leads by collaborating with the Marketing and Field Sales teams.- Ramped up territory with demand generation through cold-calling to.

Santa Barbara, California

- Presented at informational meetings to interested EAP students.- Promoted events by managing the EAP booth to increase interest and participation in the programs at over 40 countries. - Facilitated students with the application process, and provided guidance on financial and academic criteria.

Goleta, California

- Provided excellent customer service by providing knowledge of our product portfolio to customers.