Alistair Grainger Email & Phone Number

• Close management of a multi-million pound budget across multiple cost centres ensuring effective governance of all financials.
• Development, introduction and delivery of Marketing Effectiveness and financial measures in to communication teams.
• Production and close interpretation of financial MI to assist the wider business in aligning the plan and necessary resources to ensure the delivery of focused, commercial and effective marketing communications.

• System administrator for the Life Marketing literature database, Documentum. The lead on troubleshooting all system related problems for a user base of around 350 staff.
• Responsible for all system housekeeping, reporting and queries. Utilising information via the production of key MI and working with key stakeholders and management to create increased efficiency and better working.
• A member of the Life Comms ‘System Thinking’ task force. Worked with a group scoping out areas for improvement across the whole wider business area to help drive improvements in house and ultimately for the end.
• Lead trainer of staff (both existing and new) on the Documentum system.
• A key intermediary in working with key stakeholders and third parties (Centaxxi, who own and facilitate the build and change of Documentum) to promote and instigate pro-active and beneficial change for smoother and.
• Experienced in both assisting with and on occasion leading on project work. Through 2012 I have been the lead assisting the business in the procurement of a new E-Mail tool, a key piece of work in ensuring we have the.

• Head of devising all forecasts and call predictions.
• Responsible for working out all capacity planning required to operate efficiently and effectively.
• Predominantly responsible for ensuring Service Standards are met and to a slightly lesser extent that KPI targets are too.
• Tasked to both build and also regularly review, streamline, improve, make efficient and update the tools required to forecast, capacity plan, house data and deliver reportage for the unit.
• Collate and analyse information in order to evaluate, produce and deliver relevant and detailed complex business reportage of a high standard to the management team.
• Adept at using clear and innovative thinking and approaches in tackling ‘Ad-Hoc’ jobs and problems as and when they arise.

• Access database developer. Adept at VBA scripting, DAO and ADO) and has experience of SQL Database development.
• Closely involved in the key maintenance of over 200 database systems.
• Experienced user of MIDAS.
• Collate and analyse information in order to produce and evaluate detailed and complex business reportage to a high standard.
• Adept at using clear and innovative thinking and approaches in tackling ‘Ad-Hoc’ jobs and problems as and when they arise.
• A leader of, participator and deliverer of project related work.

Bachelor Of Arts (Ba), History

Education record