As a leader of the Solutions Engineering team, I work with a talented team of Sr. Engineers to identify our customers unique business requirements and unlock opportunities through our secure integration points via our 2FA/MFA product suit.

Overseeing the Professional Services and Customer Support departments for the Americas, ensuring successful implementation of our Talent Management solutions for new and existing customers. Responsible for business strategy, revenue forecasting, process design, team leadership and performance management and P&L management.

Overseeing the Professional Services departments for the Americas, ensuring successful implementation of our Talent Management solutions for new and existing customers. Responsible for business strategy, revenue forecasting, process design and P&L management.

Worked within the UK Professional Services team in the capacity of Senior Consultant, responsible for the successful implementation of SaaS solutions. Responsible for mentoring new and existing team members to ensure they developed the required competencies, to the correct level. In addition I assisted the Sales team throughout the sales cycle including participation in RFPs, estimations and Sales presentations .As Senior Consultant I was required to take on the role of ‘Project Sponsor’ to help resolve issues, act as a point of escalation and communicate to C level stakeholders.

Provided high quality consulting and project management services to global clients using Prince 2 methodologies. In addition, provided technical consultancy on various functionalities such as Web Services, XML, and HTML etc. I supported the conclusion of sales deals by actively participating in pre-sales activities and services proposals.

• Oversaw a number of international Blue chip clients including Goldman Sachs, Lehman Brothers, Tesco, Jones Day, and Nationwide amongst others which may not be named due to confidentiality agreements. • Provided Project Management using Prince 2 methodologies for a number of global projects for the duration of the project life. • Responsible for budget control which in turn involved resource allocation, coordination and planning. Reported budget against actual to the project board on a regular basis and took necessary steps to ensure the project remained within scope. • Managed all change requests, estimations and requisitions both during implementation and post Go Live.• Responsible for managing / resolving all risks assessments and supplying stakeholders with appropriate status reports. • Worked closely with Account Managers, System Analysts and Business Analysts to maintain client satisfaction and in turn suggested relevant process enhancements.• Oversaw the creation of detailed specifications to ensure client’s business requirements were met, both through bespoke solutions and configuration of the core product. • Helped define and streamline internal processes to improve productivity, ensure SLAs were met and to ensure client satisfaction. These processes were regularly reviewed and amended if deemed appropriate.• Assisted both clients and account managers in providing management information and data analysis to improve future programmes. • Worked closely with the technical team to oversee technical specifications. • Mentored junior project managers and oversaw more complex projects.

• Responsible for all aspects of running and maintaining a profitable website targeting software sales in Spain as well as Latin America.• Hands-on SEO (Search Engine Optimization) experience using a number of methods including link building, Meta tag optimization and social networking. • Built and maintained relationships with multiple international software vendors such as Symantec, Adobe etc. • Managed multiple accounts which involved daily negotiations with various vendors’ account managers.• Oversaw all design and code changes.