Alistair Weir Email & Phone Number

Margate, GB

London, England, United Kingdom

London, England, United Kingdom

Utrecht, Netherlands

Responsibilities: I collaborated with other teams to undertake an expert review on a patient bedside monitor’s user interface (UI) and its instructions for use. My role was to identify potential problems and offer recommendations to improve the UI and instructions. I delivered effective insights for the client by incorporating various cognitive.

Haywards Heath, England, United Kingdom

Responsibilities: I was responsible for preparing and writing the ‘Research Roundup’ email sent to thousands of (NAHT) members fortnightly (as well as uploaded to the website). This involved researching, collecting, editing, and compiling statistics, data, and articles to include in the roundup. Alongside this, I authored ad-hoc research reports as.

Poole, England, United Kingdom

Responsibilities: Working from the operations room, my role was to keep clients travelling in dangerous areas of the world safe. I monitored clients through the company’s app (Solace Secure), used by clients globally, which allowed us to advise them of events that may impact them. I monitored security events globally and then screened, prioritised, graded.

Reading, United Kingdom

Skills Learnt & Developed: Working under pressure; multi-tasking; working to strict government processes; attention to detail; customer service. During the Payment Protection Insurance (PPI) investigation expansion in the UK, I investigated customer complaints relating to the miss-selling of PPI on their bank loans, credit cards and mortgages. The role.

Wellington, New Zealand

Skills Learnt & Developed: Understanding of Acts of Parliament; process improvement; user experience research; UXR; stakeholder management; collaboration; written communication; composing SOPs; editing documentation; verbal communication; spotting trends; predicting future problems; problem-solving; critical thinking; Microsoft Excel (Pivot Charts & Pivot.

Wellington, New Zealand

Skills Learnt & Developed: Customer service, complaint management, resilience, portfolio management, complaint resolution, verbal and written communication. Customers of the Earthquake Commission (EQC), who were living in broken homes caused by the Christchurch earthquakes, were often stressed, tired and angry about how the department was processing their.

Winchester, England, United Kingdom

Skills Learnt & Developed: Working under intense emotional pressure, thinking on my feet, decision making, communication, multi-tasking. I was the first point of contact (after the operator) when a member of the public dialled 999 asking for an ambulance. My role was to gather all the relevant information (what happened and address) which then informed the.

Master Of Science - Ms, Applied Cognitive Psychology, Merit

I learned the cognitive psychology theory and application underpinning the user-experience writing, design and research principles. Key.

Graduate Honours Interdisciplinary Seminars, Multi/Interdisciplinary Studies

I, and other masters’ students, brought our specialities to collaboratively identify solutions to real-world social issues. I researched.

Bachelor Of Arts - Ba, Linguistics, 1St

I explored the science, theory, philosophy, and psychology of language and approached language from a range of viewpoints, including.