Alistair Roe work email
- Valid
Alistair Roe personal email
- Valid
- Valid
Alistair Roe phone numbers
Retired as of December 2020--------------------------------EMEA Services Director with extensive experience of leading services for both early stage and mature enterprise software organisations across EMEA. All-rounder that relishes growing teams and defining services role in the overall growth of a company. Technical and project management background across many industries and technologies, SaaS and on-premise. Fosters close alignment with sales and alliances to help drive software sales/subscriptions. Creates services offerings to support and enable the partner ecosystem, as well as to improve direct services delivery. Owns and drives services bookings, revenue and P&L. Harvests intellectual property and best practices to reduce customer time to benefit, improve service delivery quality, and to differentiate products in sales cycles. Introduces operational processes and systems to improve efficiency and predictability of the business. Focus on customer success, including driving realisation of business benefit and management of escalated situations. Specialties: Supporting rapid business growth across EMEA, provision of services to enable partner ecosystem and integration of teams after acquisition.
Leisure
-
RetiredLeisure Dec 2020 - PresentMarlow, England, United Kingdom
-
Practice DirectorPegasystems Aug 2013 - Dec 2020United KingdomPegasystems revolutionizes how leading organizations optimize customer experience and automate operations. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management. Pega Consulting provides advice and guidance to clients and partners software adoption and benefit realization. The Pega sales process quantifies the business value of the software to the customer during every sales cycle. I am responsible for a portfolio of blue chip accounts, where I work with clients to drive successful business outcomes for their Pega projects and programs. -
Director Of Adobe Consulting - EmeaAdobe Systems Feb 2011 - Feb 2013Leading and growing the EMEA consulting organization (100 consultants) providng business and technical consulting on Adobe's on-premise and SaaS enterprise software portfolio - "Adobe Marketing Cloud." Successfully integrated acquired consulting teams from Omniture (Digital Marketing) and Day (Web Content Management). Re-structured combined Adobe team to focus on new portfolio. Re-balanced and expanded consulting teams across EMEA to provide geographic coverage to support software/subscription sales. Created and implemented partner service offering to support strategic SI partners. Turned around several failing projects inherited and put in place roles and process to prevent re-occurrence. Grown consulting revenues on SaaS based digital marketing products from $6m to $10m over 2 years 2011/2012 and revenues for on-premise Web Content Management from $5.5m to $11m in same time period. -
Director Of Professional Services Emea - Content Management And ArchivingEmc Jan 2008 - Aug 2010Led professional services organization of 250 consultants focused around content management (Documentum) and business process management. I was brought in to continue the growth of the Professional Services business, with specific goals to bring close alignment to sales and partners. Grew consulting revenues by 10% to $75m in 2008, and maintained them at this level during 2009 downturn. Very successful working partnership with Alliances organisation and strategic SIs, notably Capgemini, resulting in very significant business for all parties. Created re-usable software accelerators for specific industries (energy, engineering) which led to many new business wins together with sales. Expanded into territories that had been previously under-served to support sales and achieve services numbers. Re-built Information Governance (email-archiving) practice into a high performing team. Drove a host of operational improvements such as regional P&Ls. Salesforce deployment, and bid review process. Invited into the EMC high performers management programme run by the IMD (Institute of Management Development) in Lausanne Switzerland. -
Vp Pso EmeaHewlett Packard Software Mar 2007 - Nov 2007VP Professional Services for HP Software EMEA. My major task was to integrate the Mercury and HP Professional Services organisations while continuing revenue growth. Successfully integrated consulting organisations. Designed and implemented organisational structure with regions, practices and operations to accommodate planned future acquisitions. Continued growth through period of integration. Grew consultants from 107 to 137 and revenues from $33m to $40m. -
Vp Services EmeaMercury Interactive Jan 2006 - Feb 2007Led and rapidly grew the Consulting organization across Europe Middle East and Africa. Mercury Services EMEA consisted of 85 Professional Services consultants in 13 countries (direct line reports), 65 Customer Services and 12 SaaS consultants (dotted line). I was hired at Mercury to transform PSO from a tactical tools organisation to a strategic solutions enablement and delivery organisation. Turned around delivery in Project and Portfolio Management, which was struggling badly, by a program aggressive recruitment. Doubled size of PS organisation from 47 to 85 in less than 1 year, and re-purposed organisation to enable large solution sales. Aligned PS with sales regional model. Hired world-class services management team. Improved process and systems, forecasting and dashboards, including roll-out of PS automation software, Quickarrow and in-house software for education management.Acquired by HP -
Worldwide Crm Professional Services DirectorAmdocs Nov 2001 - Jan 2006Amdocs delivers complete billing and CRM solutions to the telecoms sector. My remit was to lead the Amdocs CRM Practice, and use consultants to help win and deliver large CRM projects. Key wins were BT, Vodafone UK and SFR. Managed Clarify CRM consulting through acquisition change process. Measured against EMEA CRM project revenues delivered by Amdocs - achieved rapid growth from $10m in 2002 to $60m in 2005. Drove cross-practice activities to create complete solutions for prospects and customers. Worked to create cross-practice knowledge and common methodology across CRM, Billing and Order Management. Invited into “High Performer” program, run by the Technion Institute of Management. -
Vp Ebusiness Pso EmeaNortel Nov 1999 - Nov 2001Nortel acquired Clarify in 2000 to form an “eBusiness Division” along with 2 other acquisitions, Periphonics (IVR), Architel (provisioning) plus the existing Symposium business (PBX, ACDs). My goal was to combine the consulting organisations to form a single eBusiness PS of 200 staff.Put business plans in place to enable the different go to market models. Combined Nortel and Periphonics PS organisations, reducing costs by 20%, while improving effectiveness. Fixed scalability of services for Architel and Periphonics. Recognised as “Top Talent” by Nortel. Moved with Clarify organization divested to Amdocs -
Services Director EmeaClarify May 1996 - Nov 1999Reading, United KingdomEMEA start-up for a fast growing Silicon Valley CRM Software start-up. Employee #3 in EMEA. Built (from zero) and lead Consulting, Education and Customer Service for Clarify in Europe. Each team was created from nothing and matured into a world-class EMEA organization serving the biggest blue chip companies in EMEA. Consulting team of 75 and revenues of $18m, Multi-lingual support team of 30, and Training Centres across EMEA with revenues of $5m.Note. Logo attached by LinkedIn is not for the same Clarify company. Clarify, the CRM vendor was a company was acquired by Nortel in 2000 for $2bn, and then sold to Amdocs for $200m in late 2001, where is remains today as the backbone of their CES customer experience system. -
Senior Project ManagerCimage 1992 - 1995Cimage specialised in selling document management systems into engineering environments. I was brought in to turn around a failing programme for Cimage’s largest customer, Scottish Nuclear. Turned around Scottish Nuclear programme and relationship. SNL became Cimage’s best reference. Worked with sales to win and deliver major new business to Powergen, GEC and BNFL
Alistair Roe Skills
Alistair Roe Education Details
-
Maths, Operations Research, Stats, Economics
Frequently Asked Questions about Alistair Roe
What company does Alistair Roe work for?
Alistair Roe works for Leisure
What is Alistair Roe's role at the current company?
Alistair Roe's current role is Practice Director at Pegasystems.
What is Alistair Roe's email address?
Alistair Roe's email address is al****@****ega.com
What is Alistair Roe's direct phone number?
Alistair Roe's direct phone number is +161737*****
What schools did Alistair Roe attend?
Alistair Roe attended University Of Warwick.
What skills is Alistair Roe known for?
Alistair Roe has skills like Professional Services, Enterprise Software, Saas, Crm, Go To Market Strategy, Cloud Computing, Solution Selling, Consulting, Strategy, Integration, Content Management, Program Management.
Not the Alistair Roe you were looking for?
-
2 +614350XXXXX
-
1hotmail.com -
1keylighting.co.uk -
Alistair Roe MSc
Country Security Advisor.Experienced International Strategic Policing And Security Advisor. Former Senior British Police CommanderWashington, Dc
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial