The Hackett Group (NASDAQ: HCKT) is an intellectual property-based strategic consultancy and leading enterprise benchmarking and best practices digital transformation firm to global companies, offering digital transformation including robotic process automation and enterprise cloud application implementation.

Working with the leadership teams of the portfolio to accelerate the growth of the assets, particularly focused on the healthcare vertical including FirstCare.

Developed new service offerings, delivered client projects and managed commercial team to achieve top and bottom line growth.☛ Achieved £1M per year sales target by establishing a scalable business development capability.☛ Improved operational efficiencies through greater transparency of business performance. ☛ Led a project team that designed a new C2C process and supporting technology that delivered significant operational benefits

Designed and implemented a major transformation programme across a £1bn t/o business unit.Provided motivation and leadership of 6 major work stream project teams comprising of circa 75 employees. ☛ Attained #1 market position across a $1.5bn annual revenues business with 7,000 staff.☛ Restructured recruitment profiling from Graduate to senior Hires by introducing new TOM for the business and capability frameworks.☛ Developed new go-to-market process to drive faster and more complete market coverage across the UK that led to $33M of incremental revenues.☛ Executed transformation programme to turnaround business performance that CAGR of 9.5%, the fastest growing division in 2014 at PwC UK.☛ Launched and led development of a new mobile app that drove a 45% improvement in the adoption of the PwC CRM system.

Launched a new consulting business to help corporations transform front office operational performance, e.g. redesigned TOMs and developed profitable pricing strategies for better marketing and sales ROI. Drove profitable revenue growth across all business units and industry groups within the ME region with specific focus on Sovereign Wealth Funds, Energy, Manufacturing, Government and Financial Services verticals.☛ Secured investment from the leadership to build a new consulting service focused on front office performance improvement that generated $500k of incremental revenues in Year 1, $825k in Year 2.☛ Headed the recruitment and management of a professional sales team of 12 to execute the growth strategy of the business at major accounts in the ME.☛ Personally established CXO relationships at major organisations within the UAE marketplace☛ Won significant consulting proposal pursuits including ARABTEC ($3m), ADIA, Mubadala ($6m), IPIC, Etisalat ($3.2m), Emirates NBD, Dubai World, Emirates, Rotana Media ($800k), Dubai Government and TAQA

Built and cultivated a network of C-suite relationships across the EMEA and North American markets at 4 of PwC’s top 50 global clients (GE, IHG, ArcelorMittal & 3i). Designed and implemented winning account models, including the recruitment and development of teams across multiple territories and service lines.Selected Contributions:☛ Built a number of significant new relationships at GE across North America and Europe to drive the annual revenues growth from $60m to $100m.☛ Identified and converted personal incremental sales growth in excess of $10M per annum☛ Enhanced revenue growth from $350k pa to $32m pa in 3 years by leading the analysis of major global accounts to re-allocate investment against qualified opportunities.

Built a business case for the need for an improved sales culture across the UK firm and addressed this by leading the roll out of a new sales methodology and recruited a new sales team of 13 that generated £2.8M of new revenuesCreated a targeting strategy aimed at FTSE 250 market that created new revenues of £1.9MImproved the effectiveness of marketing campaigns by initiating an execution of targeted follow-up actions that generated new client meetingsCoached partner teams on the pursuit of audit tenders which resulted in a 18% improvement in conversion ratesDeveloped a number of design and data improvements with the IT department to the CRM system that increased the utilisation of the platform by Marketing to support campaign activity

Developed and implemented strategic third party relationships with key technology partners to drive greater proposition credibility and new channels to marketCreated a pan-European service proposition that resulted in £375k of new revenues with FTSE 100 organisations

Built new client relationships and delivered £280k of new contractual revenue, with a pipeline of over £1.2M of proposed new business

Achieved 146% of quarterly new business target of £500k, including major FTSE-100wins at Safeway, Asda, Psion, AA, L&G, MFI, etc.Based on feedback from customers, I led the development of a new content area of website with projected revenues of £500k

Led the expansion of the sales team from 11 to 21 representatives and introduced a new targeting approach that delivered new sales of 127% of target and retained 97% of existing £64.8M portfolio

Executed account management process to achieve 100% retention rate of existing portfolio valued at £4.9M, whilst securing 174% of new business target. My performance was recognised and rewarded by a special achievement awardStudied and successfully passed Chartered Institute of Insurance examinations