Alistair Lowe-Norris Aigp Ccmp Email & Phone Number

Kirkland, Wa, Us

Seattle, Wa, Us

Founder and Chief Responsible AI Officer creating AI that is ethical, safe, and good.

Contributing to driving the growth of Responsible AI worldwide

★ Board advisor & CEO coach guiding leaders on Responsible AI, AI transformation, and leadership.

Redmond, Washington, Us

★ General manager of group of managers responsible for the worldwide strategy, execution, and revenue growth of a group of ~$150M commercial businesses across enterprise, public sector, and services.★ Direct worldwide accountability for driving Responsible AI adoption, AI/ML, Microsoft 365 Cloud Revenue, Azure Cloud Revenue, and Consulting Services Revenue (in support of customers' Digital Transformation).★ Set strategy for professional services for worldwide practice, including offshore factory and partner models for skill and scale. Adapted approaches to different countries and cultures worldwide.★ As principal group program manager spearheaded the end-to-end development and implementation (from program design to contracting and launch) of go-to-market AI/ML solutions across field sales, customer success, services, and support teams. Established and matured industry-standard Agile practices, ceremonies, and tools across global cross-functional teams. Ensured alignment to architecture blueprints. Established discipline for OKRs, scorecards, and metrics.★ Continued direct accountability (from 2014) for Microsoft's strategic capability in change management.

Redmond, Washington, Us

★ General manager responsible for driving customer success by bringing to bear specialized skills from across Microsoft to solve our largest customer's hardest problems.★ Direct accountability for bringing together a broad and important portfolio of businesses (>$Bn) including AI/ML, Industry Architecture, Cross Domain Solution Architecture, Global Project Management Office, Organizational Change Management, IT Service Management / DevOps, User Experience, Test, Remote Delivery Center, Enhanced Support Solutions for Mission Critical, and HoloLens (AR/VR/MR). This portfolio covered different stages of maturity from early stages to more mature stages.★ Set go-to-market strategy for different market revenue models and incubated new businesses from conception to launch. Adapted approaches to different countries and cultures worldwide.★ Transitioned service development to incremental, iterative Agile development approach to adapt and embrace change quickly, using CI/CD pipelines and tools like Azure DevOps. Slashed backlog from 100+ projects to <10 in only 6 months.★ Delivered dozens of innovative AI solutions.★ Migrated legacy financial and accounting operations to cloud-based Business Intelligence to meet CFO requirements and allow greater portfolio optimization and analysis, saving $23M/year.★ As principal group program manager, conceptualized, developed, and launched a broad portfolio of products and services offerings to help Microsoft enterprise customers drive and accelerate their digital transformation journeys.★ Created training program from scratch that has touched more than 25,000 people, including certifying over 2,250 CM practitioners, readying over 1,000+ leaders and managers, and growing a pool of over 20 master instructors who now teach 85+ classes per year in countries all around the world. ★ Continued direct accountability (from 2014) for Microsoft's strategic capability in change management.

Redmond, Washington, Us

★ General manager responsible for creating a strategic differentiator and a competitive advantage in the marketplace for Microsoft, customers, and partners through pioneering an effective core competency in Change Management. Direct accountability for Microsoft's capability in change management. Built a completely new approach to growing change capability inside an organization. ★ For Satya Nadella, as the "Chief Change Officer", I made change happen and accelerated business growth across the company by helping executives, leaders, managers, and employees take charge of the people side of change.★ Ambassador for change to customers and partners, helping them take advantage of what we had learned. Coached thousands of CXOs and board members about accelerating their business growth through change and driving the people culture change needed to be successful. Designed and launched partner programs that helped partners build a change management consulting practice.★ Led Microsoft to have the world’s largest number of certified change managers of any company. Coached, trained, and certified over 100,000+ Microsoft people and thousands of Microsoft's customers and partners in taking charge of change. Built an external industry-recognized certification and training program for all levels across multiple learning modalities from digital and MOOC to instructor-led, with instructors going through a multi-year program to become certified to teach.★ Guided Office 365 product engineering to launch an Adoption & Usage dashboard in 2017, used by 200M+ users.★ Launched industry-standard CM framework and IP that is now freely available and used by all employees and vendors worldwide. Adapted approach to diverse cultures and regions worldwide.★ Author of Microsoft Cloud Adoption Framework, externally published to all customers and partners★ Established strategic partnerships with change organizations, universities, and research institutions to share best practices.

Redmond, Washington, Us

★ General manager responsible for ensuring Microsoft's largest enterprise customers successfully adopt managed cloud services (Azure, Office 365) no matter what it took. Led teams to bring to bear services from across the company and integrated them to 100% ensure successful migration.★ As principal group business program manager designed, built, and launched managed services that helped thousands of Microsoft's largest customers migrate their infrastructure, mailboxes, and mission-critical workloads from private, on-premises server farms and competitive technologies to Microsoft cloud infrastructure. Incubated Agile & DevOps development approaches, practices, and mindset with engineering teams to build these services from scratch with initial customers, transition them to Microsoft Services and Support to operationalize them at scale, and ultimately mainstream the services to handover to partners. ★ Built multiple different offshore factory and partner models for skill and scale in countries worldwide to meet regional and country-specific government and regulatory compliance for data handling. Adapted approaches to different countries and cultures worldwide.★ Devised the strategy, development, and execution of global learning, education, and readiness programs for cloud services for Microsoft, partners, and customers. Created and launched the Microsoft Academy programs. Trained thousands of people on how to successfully handle the constant change that comes with outsourcing cloud services. Consistently received 200 NSAT (max) for every single program.★ Set strategy for how Microsoft should guide customers on accelerating adoption through managing change.★ Direct accountability for partnering with engineering teams to collaborate with customers worldwide on testing and piloting new product features through to launch.

Redmond, Washington, Us

★ Headhunted from EMEA regional director role to be global managing director of business strategy consulting that worked with CxOs of Microsoft's largest customers to solve their greatest challenges and to maximize business value from their investment in Microsoft software and services.★ General manager responsible for leading, operationalizing, and growing Microsoft's business from a localized model to a worldwide business. Rebuilt business and grew from $130M to $413M with target customer penetration by 471% and 800+ enterprise strategy consultants over 4 years. ★ Responsible for taking service offering / product portfolio to the next level and shifting product mix by introduction of end-to-end portfolio with differentiated customer service experience. Accountable from planning to launch for new portfolio (product planning; product management; group program management).★ Direct accountability for worldwide sales, marketing, & product/program management. Completely rebranded and launched business. Rebuilt portfolio of services offerings that leveraged teams from across the entirety of Microsoft - from Microsoft Research to Engineering to HR and Finance - to bring to bear on customer challenges.★ Partnered with product and engineering teams in Azure (Project Red Dog) and Office 365 (BPOS/BPOS-D) to launch companion services.★ Researched, planned, and launched new service offering portfolio successfully, including incubation of crowdsourcing approach to consulting, resulting in multiple patent submissions. Patented ethnographic research approaches that were leveraged to train early AI models.

Redmond, Washington, Us

★ Director responsible for leading, operationalizing, and growing Microsoft's horizontal service line businesses for consulting and support services offerings across all of Europe, Middle East, & Africa (EMEA).★ Direct accountability for business P&L growth to $135M+★ Set strategy for sales, marketing, and product management across EMEA, including offshore factory and partner models for skill and scale. Adapted approaches to different countries and cultures.

Redmond, Washington, Us

★ Headhunted to rapidly create and build out self-sufficient Product Management & Program Management teams for projects involving a number of European Government departments, private companies, ISVs, and partners. Secured Govt Treasury funds for key projects. Handed over to respective team leads at end of each successful incubation.★ Responsible for building out a large Defense practice that engaged directly with the CIOs for the UK MOD & the US DOD. Responsible for expanding business in Europe, Middle East, and Africa (EMEA). Built strong pipeline of new business and external hires. Worked directly with board members of key clients to create long-term CxO-facing engagements.

Redmond, Washington, Us

★ Program Manager for Geneva (Active Directory Federation Services V1) within Windows Server 2003 R2 responsible for ensuring the V1 product met the needs of the departments of defense in Australia, Canada, New Zealand, UK and US (AUSCANZUKUS) at Top Secret and above.★ Director of 60+ staff responsible for successfully delivering and launching two SharePoint Accelerator software products via Agile/Lean software methodologies. Collaborated with key Microsoft partners and ISVs to significantly increase their presence in Europe. Drove Technology Adoption Programs to European Government clients.★ Product Unit Manager responsible for a team of program managers, developers, and testers for components of various Microsoft products including Tahoe (SharePoint Portal 2001), Microsoft BizTalk Server 2000, Microsoft GreatPlains (Dynamics) CRM business-rules engine (codenamed Dragonfly).★ Enterprise Program Manager responsible for guiding a number of private blue-chip and large Government organisations on high-level IS/IT strategy & architectures. Asked to lead strategy practice. Successful results showed measurable increases across the entire practice. Led team partnering with leading IT outsourcer at VP-level to help them win $9.5Bn contract. Led bid team to win $38M project for Microsoft's software development centre. ★ Established first dedicated adoption and change management teams in major customers to help customers drive technology adoption and usage★ Presented multiple times to senior executives including Bill Gates and Steve Ballmer.★ Owned Developer and Platform Evangelism across Europe for key products

Washington, District Of Columbia, Us

The ACMP Pacific Northwest Regional Network is the local chapter of the global Association of Change Management Professionals, the premiere and most respected global community advancing the discipline of change management.Our Mission: The ACMP Pacific Northwest Chapter promotes and advances change management as a professional discipline within the Pacific Northwest. The chapter advances the professional discipline of change management through professional development and learning, community building, and thought leadership.Our Vision: Our locally-focused and globally-inspired network of change leaders successfully engage with the ever-increasing pace of change, strengthening the Pacific Northwest community.

Master Of Science - Msc, Geographical Information Systems (Gis)

Bachelor Of Science - Bsc (Hons), Mathematics And Computer Science