13+ years of experience in managing educational projects and teams. For the last 1.5 years, was engaged in the implementation of the L&D strategy and Performance Review in a fintech company as an L&D Lead.Experience in managing L&D processes: creating a learning and development strategy, implementing and developing a competency model, implementing a performance review, a culture of providing feedback and one-on-one meetings; facilitating team meetings and conducting trainings. Experience in creating a new product from idea to launch of an educational project, working with LMS/HRM/CRM. I have a deep understanding of HR processes and the employee life cycle. Developed analytical and critical thinking skills.Skill set: competencies, assessment, adaptation and training of employees, facilitation, presentations, policies, guidelines, standards, HR processes, L&D processes, product development, CRM, HRM, LMS, Project Management, analytical thinking, SCRUM, Project Management, Product Management, team building and motivation, attracting and retaining customers, service strategy, standards, processes, product development, product development, recruitment, adaptation and training of staff, marketing strategy, analytical thinking, setting TOR.