Ali Taghipour Email & Phone Number

Iran

• Second Level Problem Detection and Resolution:Detect problems which were not alerted by the network operators, and define action plan to solve them.
• Vendor Support Management & Follow Up:Follow trouble ticket under vendor care until resolution.
• Reporting and Data Base Updating:Send all the reports to the agreed list within the timeline, and ensure the entire database used in the section is updated.
• Support Front Office in the Customer Complaints trouble shooting.
• Be part of the on call team.
• Provide support to the teams in the field to enhance their competences, and to ensure their compliance with the Company's standards and regulations.

Tehran, Tehran, Iran

Transmission Multi-Vendor Optimization engineer in MTNIrancell networkProcessing and analyzing network raw data with Python, Excel or other tools for below points and providing related reports and solution to prevent any KPI issue in the network:Bandwidth utilization monitoring and reporting the utilization level of all links and ports according to.

Tehran, Iran

Working as Ericsson IP& transport integration engineer and team leader in Ericsson MTNIrancell project.Including Integration, remote support and troubleshooting for the following Ericsson equipment and tools:MINI-LINK TNMINI-LINK 6600MINI-LINK 6352MINI-LINK PTSIU & TCUEricsson FronthaulEricsson SPO 1400ServiceOn Element Manager ( So EM)IP Transport NMS.