Alita Russell Email & Phone Number

Smithtown, New York, United States

Recording of deed, mortgage, assignments and other recording documentsMaintain positive client relationsManage mortgage and tax fees for clientsCustomer experience follow up

Lynbrook, New York, United States

Brand buildingEvaluated suppliers to maintain cost controls and improve operations.Accomplished multiple tasks within established timeframes.Developed and maintained relationships with customers and suppliers through account development.Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.Maintained customer satisfaction with quick and professional handling of product returns.Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.Greeted customers, helped locate merchandise and suggested suitable options.Accomplished multiple tasks within established timeframesEvaluated suppliers to maintain cost controls and improve operationsPlaced new and existing brand products in competitive retail locations

Hewlett, New York, United States

Tracking and analyzing salesGrow salesManaged optical stores (2 locations)Customer service, phone calls, emailsInteracted with customers to help determine or suggest best products to meet eye wear needs and achieve desired look.Boosted team engagement and workplace satisfaction using managerial and motivational skills.Monitored general store systems, inventory databases and operations to quickly identify and resolve issues or concerns.Negotiated price and service with customers and vendors to decrease expenses and increase profit.Promoted positive customer experience through day-to-day basesTrained new employees on proper protocols and customer service standards.Penetrated new markets by investigating competitor products and services.E-commerce

Lynbrook, New York, United States

Standardized and reduced email communications between employees by formulating and implementing field communication processes.Recommended sales strategies for improvement based on regular market research and competitor analysis.Built, trained and managed sales and operational teams to carry out sales initiatives and reach objectives.Monitored sales team performance, analyzed sales data and reported information to area managers.Exceeded sales quotas and increased profitability through effective sales strategy and business planning.Maintained up-to-date knowledge of competitor products and pricing in market served.Implemented systems and procedures to increase sales.Managed accounts to retain existing relationships and grow share of business.