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Alita Villarente Email & Phone Number

Manager II, Quality Program Management at Thumbtack
Location: Metro Manila, Philippines, Philippines 11 work roles 1 school
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Current company
Thumbtack
Role
Manager II, Quality Program Management
Location
Metro Manila, Philippines, Philippines
Company size
1580 employees

Who is Alita Villarente? Overview

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Quick answer

Alita Villarente is listed as Manager II, Quality Program Management at Thumbtack, a company with 1580 employees, based in Metro Manila, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Alita Villarente.

Alita Villarente previously worked as Manager II, Quality Analytics at Thumbtack and Quality Manager at Thumbtack. Alita Villarente holds Associate'S Degree, Information Technology from Immaculate Conception College Of Arts And Technology.

Company email context

Email format at Thumbtack

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Thumbtack

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Profile bio

About Alita Villarente

Hi there! My name is Alita, but you can call me Ali. 😊With almost a decade of experience in the Quality realm, I have developed a deep passion for quality management and driving continuous improvement. As a results-driven professional, I'm always excited to take on new challenges and find creative solutions to complex problems.I've led cross-functional teams to achieve significant improvements in quality, customer satisfaction, and cost savings. I take pride in my ability to collaborate effectively with stakeholders at all levels of the organization and deliver measurable results.When I'm not at work, I enjoy indulging in my hobbies, which include watching movies or series, reading books, and cooking. I believe it's important to maintain a healthy work-life balance, and for me, that means spending more time with myself and my loved ones.Thank you for taking the time to learn a little about me. If you'd like to connect, please don't hesitate to reach out. 🤗

Listed skills include Customer Experience, Quality Management, Business To Business Sales, E Commerce, and 10 others.

Current workplace

Alita Villarente's current company

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Thumbtack
Thumbtack
Manager II, Quality Program Management
Metro Manila, Philippines
Website
thumbtack.com
Employees
1580
AeroLeads page
Company profile
View company profile Email format
11 roles

Alita Villarente work experience

A career timeline built from the work history available for this profile.

Manager Ii, Quality Program Management

Thumbtack

Metro Manila, Philippines

Manager Ii, Quality Analytics

Current
Thumbtack
Oct 2024 - Present

Quality Manager

Current
Thumbtack
Apr 2023 - Present

Interim Quality Manager

Thumbtack
Nov 2022 - Mar 2023

Senior Qa Analyst

Thumbtack
Oct 2022 - Mar 2023

Qa Analyst, Sales

Thumbtack
Jul 2021 - Oct 2022

Marketing And Data Analyst

Freelance
  • Manages Shopify, eBay and Amazon Seller Central accounts of a California-based E-Commerce business (includes adding/deleting products, updating product descriptions/images, processes orders, cancellations, and/or.
  • Customer Service
  • Liaison officer to the company's suppliers/vendors
  • Off-page SEO (link building, guest posting, blog posting)
  • Google Analytics and Google Search Console
  • Product Research and Competitors Analysis
Oct 2020 - Mar 2021

Customer Experience Associate / Quality Assurance Associate

Alorica
  • Performs Call Monitoring to evaluate agents' behavior and customer service performance and compliance with the company policies and business laws and regulations, to improve the customer experience
  • Provides regular, structured, and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
  • Leads and participates in calibration sessions with Operations and Training and call listening programs with Clients to identify best practices and… Show more
  • Leads and participates in calibration sessions with Operations and Training and call listening programs with Clients to identify best practices and areas for improvement
  • Assists in developing, creating, and implementing call center quality processes and procedures; as well as making recommendation for enhancements to training materials and/or recommendations to design a new training.
  • Prepares and analyzes internal and external quality weekly, monthly, quarterly reports for review with Internal Stakeholders
Jun 2014 - Aug 2020

Technical Support Representative, Dell

Alorica
Jun 2014 - Mar 2015

Account Executive, Comcast

Convergys
Dec 2013 - Jun 2014

Centralized Documents And Records Controller

May Harvest Corporation
May 2013 - Dec 2013
Team & coworkers

Colleagues at Thumbtack

Other employees you can reach at thumbtack.com. View company contacts for 1580 employees →

TB Tara Bunc Tara Bunc Colleague at Thumbtack Hollywood, Florida, United States, United States View → JM John Macdonald John Macdonald Colleague at Thumbtack Island Heights, New Jersey, United States, United States View → JY Johny Yasir Johny Yasir Colleague at Thumbtack Manassas, Virginia, United States, United States View → MS Mikayla Smith Mikayla Smith Colleague at Thumbtack Orem, Utah, United States, United States View → DG Daniela Gonzalez Daniela Gonzalez Colleague at Thumbtack Windermere, Florida, United States, United States View → CM Callista Moreno-Martinez Callista Moreno-Martinez Colleague at Thumbtack Los Angeles, California, United States, United States View → NG Nenita Galvez Nenita Galvez Colleague at Thumbtack Philippines, Philippines View → FJ Foi Josue Foi Josue Colleague at Thumbtack Calabarzon, Philippines, Philippines View → NH Nettie H. Nettie H. Colleague at Thumbtack Portland, Oregon, United States, United States View → MC Madilyn Calderon Madilyn Calderon Colleague at Thumbtack Philippines, Philippines View →
1 education record

Alita Villarente education

  • Immaculate Conception College Of Arts And Technology
    Immaculate Conception College Of Arts And Technology
    Information Technology
FAQ

Frequently asked questions about Alita Villarente

Quick answers generated from the profile data available on this page.

What company does Alita Villarente work for?

Alita Villarente works for Thumbtack.

What is Alita Villarente's role at Thumbtack?

Alita Villarente is listed as Manager II, Quality Program Management at Thumbtack.

Where is Alita Villarente based?

Alita Villarente is based in Metro Manila, Philippines, Philippines while working with Thumbtack.

What companies has Alita Villarente worked for?

Alita Villarente has worked for Thumbtack, Freelance, Alorica, Convergys, and May Harvest Corporation.

Who are Alita Villarente's colleagues at Thumbtack?

Alita Villarente's colleagues at Thumbtack include Tara Bunc, John Macdonald, Johny Yasir, Mikayla Smith, and Daniela Gonzalez.

How can I contact Alita Villarente?

You can use AeroLeads to view verified contact signals for Alita Villarente at Thumbtack, including work email, phone, and LinkedIn data when available.

What schools did Alita Villarente attend?

Alita Villarente holds Associate'S Degree, Information Technology from Immaculate Conception College Of Arts And Technology.

What skills is Alita Villarente known for?

Alita Villarente is listed with skills including Customer Experience, Quality Management, Business To Business Sales, E Commerce, E Business, Email, Marketing, and Instagram Marketing.

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