Managing all customer enquiries via email and phoneAll pre work and organisation for weekly bookingsUpdates on registration progressCollecting all required dataDocumenting all information for the team in the field Staff coordination with the operations teamIncoming order monitoring Managing and maintaining CRM (Zoho)Customer portal management (Proofpix)

Held various team assistant roles across departments in the organisation including Forecasting, Executive Reporting, Business Operations, Process Transformation and the Change and Communications team. Represented the various teams in the Culture Champs forum, that focussed on team engagement and social activities and also contributed in coordinating these events.

After my husband was sent to China on international assignment, I was looking for a challenge. Native English-speaking teachers at Kindergartens are in high demand and I was ready to try something new.

When layoffs started at Retail Africa, MDSA, who had been working with Retail Africa for many years, contacted me to join their team as PA to the Managing Director.

Retail Africa Asset management used to do the management of the retail properties owned by Retail Africa Property Development. Overseeing the day to day operations, management, maintenance and budget.