As the global Director of Marketing and Sales Operations at Optimatics, I am accountable for developing and executing the marketing roadmap to align with our strategic objectives and drive business growth. In addition, I specialize in enhancing operational efficiency and aligning marketing and sales processes to drive measurable outcomes.Key highlights include:▶ Member of the Optimatics Executive Leadership Team utilizing the Entrepreneurial Operating System (EOS) framework to guide decision-making and strategic planning.▶ Planning and executing user conferences in the UK and North America to build stronger client relationships and drive engagement.▶ Aligning marketing initiatives with sales strategies to ensure cohesive execution.▶ Supporting cross-departmental collaboration to improve process efficiency.▶ Enhancing brand visibility through effective social media management.▶ Leading the concepting, design, and production of marketing materials and case studies that support sales efforts.With a focus on operational excellence, I am dedicated to supporting Optimatics' mission of delivering innovative, digital, data-driven solutions for the water industry.

Suez Digital Solutions is dedicated to developing and industrializing software that enables water and wastewater utilities to optimize their operations and investment in infrastructure. These solutions leverage state-of-the-art, domain specific, artificial intelligence and data analytics to transform decision making for utilities.

I work with visionary entrepreneurs & small business owners to clear away their big-picture overwhelm so that they can work on their business rather than in it. I provide tools to clear away the noise, determine priorities, and organize those into actionable bite-sized tasks. I then manage the execution of those items allowing the business owner to finally experience the freedom they desired with starting a business.I also coach individuals. I enable high functioning people who have outgrown their past ways of thinking and operating to make change in one or more areas of their life. I help them identify what's "off", invest in themselves, and determine what’s next. One of my greatest joys is providing tools and serving as a guide to people as they chart and navigate a new course.https://alituttle.com/

See description under last position held at Lucity, Inc.

Recruited as Lucity’s first Client Services Manager to create, launch and manage the client services function from start-up phase to a mature business unit. Original member of Executive Leadership team at Lucity, guiding the strategic and financial performance of the company since 2008.• During my senior leadership career with Lucity (now CentralSquare Technologies), catalyzed a 3-fold expansion in the Professional Services and Technical Support teams.• Led a 27-member Client Services business serving 350+ clients nationwide.BUSINESS GROWTH AND TRANSFORMATION▶ Led development and execution of Client Services’ strategic planning. ▶ Drove 250% revenue growth in Professional Services, 2014-2019.▶ Increased recurring revenue 54% from support program renewals, over 4 years.▶ Delivered customer satisfaction ratings 99% or above with a 40% response rate for past 7 years.NEW BUSINESS LAUNCH▶ Evolved business capability to keep pace with rapid growth of software and platform.▶ Created and led a new Tech Team in response to changing technologies.▶ Coached and mentored team members to take on new roles.LEADERSHIP AND TEAM DEVELOPMENT▶ Facilitated team’s development to achieve performance goals, achieve strong team engagement and to provide exemplary customer service. Initiated and managed first talent acquisition program.▶ Instituted regular one-one coaching and mentoring meetings.▶ Guided creation of new onboarding and training program adopted companywide.▶ Presented at annual conference Opening General Session; facilitated industry training.OPERATIONS OPTIMIZATION▶ Introduced web-based project implementation planning.▶ Initiated and led first “Scope Summit” to facilitate stakeholder communication and improve scoping.▶ Conceptualized and rolled out turnkey configuration: minimizing Time to Value (TTV).▶ Managed monthly project and renewal invoicing, optimized cash flow and ensured compliance with accounting standards and internal controls.

Promoted to Inside Sales Manager to drive customer engagement with prospective and existing clients nationwide utilizing WebEx software demonstrations. • Cultivated high levels of loyalty and retention with clients in early stages of sales cycle.• Conducted seamless handover of sales prospects to Region Managers.LEADERSHIP IMPACT▶ Consistently exceeded client expectations.▶ Promoted sales growth and product / project expansion.▶ In collaboration with sales team, generated quotes, pricing and contract terms.▶ Conducted client needs assessments, written scopes of works and cost estimates.▶ Assisted in preparing competitive RFP’s.▶ Requested as trainer year-after-year at Lucity’s Annual Conference.

Promoted to a business development role. Oversaw sales, account management and deal capture for territory in western half of the US. LEADERSHIP IMPACT▶ Negotiated contracts with enterprise customers for implementations up to $100K.▶ Drove sales pipeline for multi-year sales cycle.▶ Identified new opportunities, prepared competitive RFPs and nurtured relationships with key prospects.▶ Represented Lucity at numerous trade shows and conducted training at Annual Conference.

Managed software implementations for clients ensuring adherence to defined scope of work and budget. LEADERSHIP IMPACT▶ Launched “Client First” program focused on optimizing customer success.▶ Planned and executed first-ever Lucity Annual Conference.

Worked as a structural engineer on such projects as the Kansas International Speedway, Fire Station #36 in Kansas City, MO, Starlight Theater, Southwest Missouri State University Telecommunications Center in Springfield, MO, Hoge Barracks in Fort Leavenworth, KS, Ball's Food Stores in and around the Kansas City area, bridge inspection for Kansas City, MO and construction inspection at Valencia Place on the Plaza in Kansas City, MO.

Performed structural design of metal buildings in the Central Region office of Butler Manufacturing in Kansas City, MO. Projects included O'Reilly Automotive stores, Harley Davidson retail store in Shawnee, KS, DuPont, Dayco Industries and Chisago County Public Works in Center City, MN. Actively participated in self directed work teams.